Director, Donor Relations

Oregon Humane Society | Portland, OR

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Posted Date 2/07/2023
Description

Level: Senior

Job Location: OHS Main Shelter - Portland, OR

Position Type: Full Time

Salary Range: Undisclosed

Job Category: Nonprofit - Social Services

Director, Donor Relations

About the Oregon Humane Society

Founded in 1868, Oregon Humane Society is the Northwest's oldest and largest animal welfare organization with one of the highest adoption rates in the nation. We are working toward our vision of a world where all animals are treated with compassion, kindness, and respect. With campuses in Portland and Salem, OHS is an Oregon-based nonprofit that relies on donor support for its adoption, education, medical and humane law enforcement programs. Visit oregonhumane.org to learn more about how we’re creating a More Humane Society.

The Team

The Development Team is the philanthropic arm of Oregon Humane Society. The team is responsible for developing and implementing comprehensive fundraising strategies to support OHS’ mission, vision and program priorities. We understand that donors are essential to the success of our mission and value a donor- centric fundraising approach.

The Position

The Director of Donor Relations leads a growing team of major gift fundraising professionals, manages a portfolio of high-capacity prospects and donors, and is responsible for developing and managing a comprehensive foundation and major gift fundraising program. This position will work to fulfill the organization’s mission, ensure financial growth, and promote an environment of continuous improvement. The dynamic and seasoned Director will provide leadership in conceptualizing, implementing, and evaluating engagement strategies that drive philanthropic revenue from individual donors and foundations. The Director will guide and mentor the frontline fundraising team, develop and execute gift strategies, and work closely with the VP, Development and Capital Campaign to ensure smooth alignment of major gift practices and approaches with organizational and departmental priorities.

Essential Responsibilities

PERSONAL LEADERSHIP

  • Consistently strives to exceed expectations; demonstrates flexibility, resilience, and the ability to maintain positive relationships and composure, even under difficult circumstances.
  • Maintains high ethical standards, including exhibiting behaviors and actions that embrace and align to our organization and customer service values, while treating all people with respect and dignity.
  • Demonstrates an awareness of individual personal strengths and development needs, modeling non-defensive behavior and openness to feedback; contributing to a culture of feedback and learning.
  • Promote a culture of high performance and continuous improvement that values learning and a

commitment to quality.

TEAM LEADERSHIP & MANAGEMENT

  • Manage, support, and provide coaching feedback to team members, and create and sustain a work environment of mutual respect where team members strive to achieve excellence within their own team and embrace their role and responsibilities in advancing shared goals and priorities.
  • Manage day-to-day implementation and support for key activities including coordination with other teams implementing complementary activities.
  • Role model inclusive leadership, creating an environment where diverse viewpoints are welcomed and actively engaged

LEARNING

  • Contributes to regular dialogue and accountability with the leadership team and across the organization to review progress and course correct if necessary.
  • Utilizes data and insights to identify, understand and articulate the key inputs and metrics that tell the story of the organization/team strategy and its progress.
  • Builds appropriate feedback loops to measure if we are meeting key milestones and if the impact planned is being felt across the organization.

INFLUENCE & REPRESENTATION

  • Communicate effectively to executive and other stakeholder groups to ensure they are informed and able to actively engage.
  • Liaise with and maintain productive relationships with all stakeholders, including other departments, and donors; build mutually rewarding professional relationships inside OHS at all levels.
  • Leverage our best practices externally and grow OHS’ reputation as a leader in the animal welfare space.

PRIMARY RESPONSIBILITIES

  • Recruits, retains, and supervises talented and effective staff members focused on cultivating major prospects, providing high level stewardship, and raising current use and directed gifts. Sets performance expectations for staff and tracks performance. Ensures that major gift team works collaboratively with organizational programs, specifically annual giving and the events and marketing team.
  • Works with the VP, Development and Capital Campaign, to implement a short and long-term strategic direction for major giving and campaign fundraising, with an emphasis on increasing revenue through individual gifts, DAFs, and foundations.
  • Manages a personal portfolio of 70-80 high-capacity prospects for cultivation, solicitation, and stewardship strategies, partnering with OHS board members and leadership staff when appropriate.
  • Leads prospect strategy sessions to drive gift closures at five, six and seven-figure levels, ensuring that philanthropic potential is optimized throughout the organization through the development of appropriate cultivation and solicitation strategies.
  • Collaborates with the President & CEO and other OHS executives in engaging, cultivating, soliciting, and stewarding donors. Helps manage donor engagement activities of the President & CEO.
  • Cultivates relationships with OHS Board of Directors through participation on OHS board committees.
  • Works with VP, Development and Capital Campaign, President & CEO, Donor Relations Coordinator, and Executive Assistant to track, steward, and recognize board member giving. Solicits board members annually for OHS gifts.
  • Develops and maintains a comprehensive prospect strategy and moves management system. Works closely with the annual giving and development services teams to develop and execute a program to build a dynamic pipeline of major gift prospects and donors.
  • Strategizes with the Annual Giving Manager to identify and create new and innovative ways to increase and upgrade annual donors to major donors.
  • Strategizes with Foundation Relations Manager to develop funding plans for DAFs and foundations for capital, restricted projects, and operating support.
  • Works closely with other team members to install a cooperative, strategic and team-oriented work environment, continually identifying ways to enhance the team’s fundraising and operation efforts through team problem solving and collaboration.
  • Performs other duties as requested by the VP, Development and Capital Campaign.

SUPERVISOR RESPONSIBILITY

Donor Relations Managers, Foundation Relations Manager, Donor Relations Coordinator

ACCOUNTABILITY

Reports Directly To: VP, Development & Capital Campaign

Often Engages Directly With: President & CEO, Executive Team members, leaders and individual contributors across a multi-campus organization, board and committee members, volunteers and external vendors.


Minimum Qualification & Transferable Skills

We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, mentorship and/or service will contribute to the Oregon Humane Society.

  • Commitment to OHS mission and strong advocate for animal welfare.
  • A minimum of 7 years of experience in major gift fundraising roles , including at least 5 years of leadership experience in roles of increasing responsibility.
  • Experience overseeing a moves management system in a non-profit setting.
  • Independent thinking and confidence in decision-making. Agile decision making and the ability to change quickly when needed.
  • Successful track record in closing major gifts, grant writing, and in managing a portfolio of individual and/or foundations.
  • A strategic thinker providing positive and proactive solutions to fundraising related challenges and opportunities.
  • An open and collaborative management style; a team player who can lead and work cooperatively with internal and external constituents.
  • Outstanding verbal and written communication skills.
  • Strong analytical skills and the ability to problem solve and manage multiple tasks simultaneously.
  • Able to maintain a valid Driver’s License and provide proof of auto insurance.

Work Environment Conditions & Physical Requirements

This position interacts and collaborates will all levels of the organization, including OHS staff, executive team members, board and board committee members, donors, general-public, external vendors, volunteers, and supporters. Contact and communication is carried out through face-to-face, telephone and digital interactions. Excellent customer service skills are essential to success. Communication must be clear, understandable, professional and respectful in all circumstances.

WORKING CONDITIONS

  • Work is performed in an office and medical center/animal shelter environment.
  • Travel between the two campuses may be required.
  • Working at both campuses may be required.
  • Occasional weekend and evening work may be required.
  • Animal contact and related injuries may occur.
  • Noise exposure varies and sometimes includes uncontrolled barking and other animal vocalizations.
  • Pace of work is active and demanding, requiring a high degree of multitasking and ability to adapt to changing priorities while managing concurrent projects/tasks to completion.
  • Contact with angry or emotional people may occur.

PHYSICAL REQUIREMENTS

  • Occasional moving items above shoulder level.
  • Occasional use of hands and arms at or above shoulder level.
  • Prolonged standing, sitting and/or stooping may occur.
  • Occasional climbing and bending.
  • Must be able to remain in a stationary position for prolonged periods.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds and ways of thinking, we are better able to leverage the collective power of our teams and address and overcome complex challenges and barriers. We strive for a culture of integrity, respect and compassion where every member of our community contributes their perspectives and authentic selves and where everyone reaches their potential as individuals and teams. We recognize that striving for diversity, equity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Oregon Humane Society is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives and skills so that we can be collectively stronger and have sustained impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group.

At-Will Employment

This position description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an “at-will” relationship.

About the Oregon Humane Society

Founded in 1868, Oregon Humane Society is the Northwest's oldest and largest animal welfare organization with one of the highest adoption rates in the nation. We are working toward our vision of a world where all animals are treated with compassion, kindness, and respect. With campuses in Portland and Salem, OHS is an Oregon-based nonprofit that relies on donor support for its adoption, education, medical and humane law enforcement programs. Visit oregonhumane.org to learn more about how we’re creating a More Humane Society.

The Team

The Development Team is the philanthropic arm of Oregon Humane Society. The team is responsible for developing and implementing comprehensive fundraising strategies to support OHS’ mission, vision and program priorities. We understand that donors are essential to the success of our mission and value a donor- centric fundraising approach.

The Position

The Director of Donor Relations leads a growing team of major gift fundraising professionals, manages a portfolio of high-capacity prospects and donors, and is responsible for developing and managing a comprehensive foundation and major gift fundraising program. This position will work to fulfill the organization’s mission, ensure financial growth, and promote an environment of continuous improvement. The dynamic and seasoned Director will provide leadership in conceptualizing, implementing, and evaluating engagement strategies that drive philanthropic revenue from individual donors and foundations. The Director will guide and mentor the frontline fundraising team, develop and execute gift strategies, and work closely with the VP, Development and Capital Campaign to ensure smooth alignment of major gift practices and approaches with organizational and departmental priorities.

Essential Responsibilities

PERSONAL LEADERSHIP

  • Consistently strives to exceed expectations; demonstrates flexibility, resilience, and the ability to maintain positive relationships and composure, even under difficult circumstances.
  • Maintains high ethical standards, including exhibiting behaviors and actions that embrace and align to our organization and customer service values, while treating all people with respect and dignity.
  • Demonstrates an awareness of individual personal strengths and development needs, modeling non-defensive behavior and openness to feedback; contributing to a culture of feedback and learning.
  • Promote a culture of high performance and continuous improvement that values learning and a

commitment to quality.

TEAM LEADERSHIP & MANAGEMENT

  • Manage, support, and provide coaching feedback to team members, and create and sustain a work environment of mutual respect where team members strive to achieve excellence within their own team and embrace their role and responsibilities in advancing shared goals and priorities.
  • Manage day-to-day implementation and support for key activities including coordination with other teams implementing complementary activities.
  • Role model inclusive leadership, creating an environment where diverse viewpoints are welcomed and actively engaged

LEARNING

  • Contributes to regular dialogue and accountability with the leadership team and across the organization to review progress and course correct if necessary.
  • Utilizes data and insights to identify, understand and articulate the key inputs and metrics that tell the story of the organization/team strategy and its progress.
  • Builds appropriate feedback loops to measure if we are meeting key milestones and if the impact planned is being felt across the organization.

INFLUENCE & REPRESENTATION

  • Communicate effectively to executive and other stakeholder groups to ensure they are informed and able to actively engage.
  • Liaise with and maintain productive relationships with all stakeholders, including other departments, and donors; build mutually rewarding professional relationships inside OHS at all levels.
  • Leverage our best practices externally and grow OHS’ reputation as a leader in the animal welfare space.

PRIMARY RESPONSIBILITIES

  • Recruits, retains, and supervises talented and effective staff members focused on cultivating major prospects, providing high level stewardship, and raising current use and directed gifts. Sets performance expectations for staff and tracks performance. Ensures that major gift team works collaboratively with organizational programs, specifically annual giving and the events and marketing team.
  • Works with the VP, Development and Capital Campaign, to implement a short and long-term strategic direction for major giving and campaign fundraising, with an emphasis on increasing revenue through individual gifts, DAFs, and foundations.
  • Manages a personal portfolio of 70-80 high-capacity prospects for cultivation, solicitation, and stewardship strategies, partnering with OHS board members and leadership staff when appropriate.
  • Leads prospect strategy sessions to drive gift closures at five, six and seven-figure levels, ensuring that philanthropic potential is optimized throughout the organization through the development of appropriate cultivation and solicitation strategies.
  • Collaborates with the President & CEO and other OHS executives in engaging, cultivating, soliciting, and stewarding donors. Helps manage donor engagement activities of the President & CEO.
  • Cultivates relationships with OHS Board of Directors through participation on OHS board committees.
  • Works with VP, Development and Capital Campaign, President & CEO, Donor Relations Coordinator, and Executive Assistant to track, steward, and recognize board member giving. Solicits board members annually for OHS gifts.
  • Develops and maintains a comprehensive prospect strategy and moves management system. Works closely with the annual giving and development services teams to develop and execute a program to build a dynamic pipeline of major gift prospects and donors.
  • Strategizes with the Annual Giving Manager to identify and create new and innovative ways to increase and upgrade annual donors to major donors.
  • Strategizes with Foundation Relations Manager to develop funding plans for DAFs and foundations for capital, restricted projects, and operating support.
  • Works closely with other team members to install a cooperative, strategic and team-oriented work environment, continually identifying ways to enhance the team’s fundraising and operation efforts through team problem solving and collaboration.
  • Performs other duties as requested by the VP, Development and Capital Campaign.

SUPERVISOR RESPONSIBILITY

Donor Relations Managers, Foundation Relations Manager, Donor Relations Coordinator

ACCOUNTABILITY

Reports Directly To: VP, Development & Capital Campaign

Often Engages Directly With: President & CEO, Executive Team members, leaders and individual contributors across a multi-campus organization, board and committee members, volunteers and external vendors.

Minimum Qualification & Transferable Skills

We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, mentorship and/or service will contribute to the Oregon Humane Society.

  • Commitment to OHS mission and strong advocate for animal welfare.
  • A minimum of 7 years of experience in major gift fundraising roles , including at least 5 years of leadership experience in roles of increasing responsibility.
  • Experience overseeing a moves management system in a non-profit setting.
  • Independent thinking and confidence in decision-making. Agile decision making and the ability to change quickly when needed.
  • Successful track record in closing major gifts, grant writing, and in managing a portfolio of individual and/or foundations.
  • A strategic thinker providing positive and proactive solutions to fundraising related challenges and opportunities.
  • An open and collaborative management style; a team player who can lead and work cooperatively with internal and external constituents.
  • Outstanding verbal and written communication skills.
  • Strong analytical skills and the ability to problem solve and manage multiple tasks simultaneously.
  • Able to maintain a valid Driver’s License and provide proof of auto insurance.

Work Environment Conditions & Physical Requirements

This position interacts and collaborates will all levels of the organization, including OHS staff, executive team members, board and board committee members, donors, general-public, external vendors, volunteers, and supporters. Contact and communication is carried out through face-to-face, telephone and digital interactions. Excellent customer service skills are essential to success. Communication must be clear, understandable, professional and respectful in all circumstances.

WORKING CONDITIONS

  • Work is performed in an office and medical center/animal shelter environment.
  • Travel between the two campuses may be required.
  • Working at both campuses may be required.
  • Occasional weekend and evening work may be required.
  • Animal contact and related injuries may occur.
  • Noise exposure varies and sometimes includes uncontrolled barking and other animal vocalizations.
  • Pace of work is active and demanding, requiring a high degree of multitasking and ability to adapt to changing priorities while managing concurrent projects/tasks to completion.
  • Contact with angry or emotional people may occur.

PHYSICAL REQUIREMENTS

  • Occasional moving items above shoulder level.
  • Occasional use of hands and arms at or above shoulder level.
  • Prolonged standing, sitting and/or stooping may occur.
  • Occasional climbing and bending.
  • Must be able to remain in a stationary position for prolonged periods.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds and ways of thinking, we are better able to leverage the collective power of our teams and address and overcome complex challenges and barriers. We strive for a culture of integrity, respect and compassion where every member of our community contributes their perspectives and authentic selves and where everyone reaches their potential as individuals and teams. We recognize that striving for diversity, equity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Oregon Humane Society is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives and skills so that we can be collectively stronger and have sustained impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group.

At-Will Employment

This position description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an “at-will” relationship.

Listing Type
Jobs
Categories
Management | Nonprofit | Social Services
Position Type
Full Time
Experience Level
Senior Level
Employer Type
Direct Employer
Salary
Undisclosed

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