SW Washington Bilingual Syndemic Services Navigator

Cascade AIDS Project | Vancouver, WA

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Posted Date 2/01/2024

Level: Experienced

Job Location: SW Washington Office - Vancouver, WA

Position Type: Full Time

Salary Range: $24.54 Hourly

Job Shift: Day

Cascade AIDS Project is an Equal Employment Opportunity and Affirmative Action Employer. Black, Indigenous, and all other People of Color (BIPOC), women, LGBTQ+ individuals, veterans, and people living with HIV or other disabilities are strongly encouraged to apply.

Cascade AIDS Project (CAP) is the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington, as well as a Federally Qualified Health Center (Look-A-Like) that provides the LGBTQ+ community and beyond with compassionate healthcare. CAP’s mission is to promote well-being and advance equity by providing inclusive health and wellness services for LGBTQ+ people, people affected by HIV, and all those seeking compassionate care. Prism Health, Our House, Tod’s Corner and Esthers Pantry are a all part of CAP. To learn more about us please visit www.capnw.org, www.prismhealth.org, and www.ourhouseofportland.org.

The SW Washington Bilingual Syndemic Services Navigator provides community-based HIV/STI prevention and linkage to care services for priority populations at-risk or affected by HIV and STIs., This position provides services in both English and Spanish, primarily targeting men who have sex with men (MSM), Latinx clients, and people who use drugs. This role conducts community-based outreach activities to priority populations, in order to recruit into evidence-based HIV prevention services: PrEP navigation, insurance navigation and enrollment, linkage to medical treatment for active HIV and STI infections, and provision of safe-sex supplies. Work includes HIV, STD, and HCV test result delivery, helping clients access medical treatment, assisting uninsured clients with insurance access and enrollment, and providing PrEP access and benefit navigation. The SW Washington Bilingual Syndemic Services Navigator will use geo-social networking apps to target both individuals and the broader community regarding PrEP. The Bilingual Prevention Services Navigator is one of SW Washington's primary facilitators of HIV/STD prevention resources, working in collaboration with the SW Washington Manager of Prevention and SW WA Prevention Specialists.

This full-time position reports to the SW Washington Prevention Manager and has standing in-person shifts out of CAP SW Washington's Vancouver office and CAP SW Washington's Longview office. Travel throughout Clark, Cowlitz, and Skamania counties, with potential for different locations in Washington state, as well as evening and weekend work are required. This position must be able to successfully complete training appropriate for insurance navigation and enrollment in the state of Washington.

This position will occasionally provide Spanish interpretation between clients and staff in case of staff absences and will be responsible for translating documents such as intake paperwork, program collateral, and signs into Spanish.

NOTE: This is a non-management, union-represented position. The compensation, benefits, and conditions of work for this position are collectively bargained.

COMPENSATION: $22.54 per hour + $2 an hour bilingual differential

Successful candidates will have:

  • Understanding of how HIV is transmitted and prevented, as well as familiarity with Pre­ Exposure Prophylaxis (PrEP)
  • Previous experience collaborating extensively with members of a team to ensure clients experience successful services centered around their needs.
  • Experience working with ethnic, racial, economic, and sexually diverse populations and a strong understanding of issues relevant to gay/bi/trans men, people living with HIV, communities of color, and the LBGTQ+ community and how those issues affect or influence service delivery.
  • Demonstrated ability to work independently with accountability, exercise sound judgment, discretion, and professionalism at all times.
  • Demonstrated ability to effectively collaborate with community stakeholders and colleagues.
  • Demonstrated computer and keyboard proficiency using Microsoft Office software (Word, Excel, Outlook) and working knowledge of the internet including social media platforms and applications.


  • Written and verbal fluency in the Spanish language
  • 2 years of experience working in Community Health OR 1 year experience working in Community Health combined with a Bachelor's Degree in human/social services field (social work, public or community health, psychology) or related field
  • Valid Driver's License and access to a reliable vehicle*
  • Experience conducting outreach or community organizing at least one of the following groups: MSM, transgender individuals, Latinx, communities of color, homeless individuals, or people who use drugs


  • In depth knowledge of and experience with Pre-Exposure Prophylaxis (PrEP), including what it is, various barriers to access, familiarity with payment assistance programs in Washington, and helping individuals navigate decision making around taking PrEP, as well as the primary care system and pharmacies
  • Previous experience working with an electronic medical record system, especially OCHIN Epic
  • Knowledge of health literacy and/or navigating health care and health insurance systems
  • Previous experience conducting HIV and/or STI counseling and testing, including phlebotomy
  • Previous experience navigating insurance plans in Washington, including Apple Health (Washington's Medicaid) and Qualified Health Plans


CAP is proud to offer a comprehensive benefits package for eligible employees.

Any non-temporary full-time or part-time employee (working .5FTE or greater) is considered eligible for the benefits. Benefits may be adjusted based on FTE or hours worked. The below benefits are for 1.0 FTE or 40 hours a week.

Vacation + Leave + Other

  • 16 days of paid vacation (128 hours) each year for the first two years of employment
  • 21 days of paid vacation (168 hours) each year of employment beginning in year three
  • 12 days of paid health leave per year
  • 12.4 paid holidays per year
  • Longevity bonus – two weeks of paid leave on the fourth anniversary, must be used within two years after the date awarded. Additional longevity bonuses are awarded at eight-year and 12-year anniversaries.
  • Continue Education Reimbursement
  • Cell Phone Reimbursement (if not assigned a company phone)
  • Pre-Tax Transportation Program


  • 401(k) Plan – CAP matches employee contributions up to 3% of salary, this benefit includes on-call and per diem staff.

Health Coverage

  • Flexible Spending Account to set aside employee pre-tax dollars for unreimbursed medical and dependent expenses.
  • Medical and vision insurance – premiums fully paid by CAP for employees (Kaiser Permanente)
  • Dental insurance – premiums fully paid by CAP for employees (Lincoln or Willamette Dental)
  • Voluntary supplemental vision insurance (Lincoln)
  • Employee Assistant Program (EAP)

Life Insurance + Disability + Family Leave

  • Life Insurance ($100,000) and AD&D insurance – premiums fully paid by CAP for the employee (Mutual of Omaha)
  • Long-term disability insurance (Mutual of Omaha)
  • Short-term disability insurance (Mutual of Omaha)

Loan Forgiveness Programs – Employees are eligible to apply to the following programs

  • Public Service Loan Forgiveness Program
  • Oregon Health Care Provider Loan Repayment Program (licensed and unlicensed providers)
  • Scholars for a Healthy Oregon Initiative (SHOI) Program

CAP cares about the safety of our team members and clients. All new employees are required to provide proof of vaccination status to HR at the time of hire (unless a documented medical or religious exemption is requested and approved). Employees not subject to a state or federal vaccine mandate will be required to undergo regular testing for COVID-19 at no cost to the employee.

Salary24.54 Hour
Listing Type
Position Type
Full Time
Experience Level
Mid Level
Employer Type
Direct Employer
$24.54 Hourly -
Salary Type

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