Title: Mobile Supportive Services Social Worker
Salary: $65,000 annually (Exempt)
Shift: Mon-Fri, hours vary (Avg. 40 hours)
Reports To: Director of Mobile Supportive Services
About Go Good Multnomah: Do Good Multnomah is a non-profit organization that partners with the community to provide supportive housing and low-barrier emergency shelter to houseless veterans in Portland, Oregon. We emphasize relationship-building, one-on-one engagement, supportive services, and direct community participation, changing the way we serve houseless veterans. The culture and care we strive to provide our shelter participants at Do Good Multnomah is extremely important to all of us. We believe it is essential to gain an understanding of our participants and the issues that they face. In this way, we are changing the way we serve houseless individuals in the Portland community, and we’d love for you to be a part of that.
Our Approach: We offer all program participants our respect and we seek to honor their inherent dignity. While we are committed to providing participants with a safe, warm place to stay for the night, we are equally interested in forging meaningful relationships with them. These bonds allow for our staff to serve as mediators and connectors between participants and a variety of service organizations in Portland.
THE POSITION: The Mobile Supportive Services Social Worker will be a member of the Mobile Supportive Services (MSS) Team whose mission is to support those experiencing houselessness (both Veterans and non-Veterans) transition from shelter to permanent housing and retain housing. The successful applicant will collaborate with and support two of the four mobile teams to assist participants with program engagement, crisis intervention and housing retention. Each Mobile Team is comprised of a Peer Support Specialist and Housing Retention Specialist. The social worker will provide clinical care coordination, clinically based crisis intervention and management, as well as individual supportive counseling and groups as needed. The position will be a part of a small team who will support and engage in participants’ overall health and well-being using a Housing First and Harm Reduction model. Adherence to HIPPA and higher standards of confidentiality of records is required.
What You’ll Do:
- Develop comprehensive knowledge of physical and mental health and treatment resources and maintain effective relationships with these resources to best meet participant needs.
- Conduct clinical visits in participants’ homes and in the community to support, educate and engage participants in their own environment (often by oneself).
- Assess the behavioral health needs of program participants in their home by using a variety of assessment techniques and instruments
- Work closely with the Mobile Teams to coordinate referrals for behavioral health treatment and act as a liaison to community treatment programs.
- Develop individualized treatment plans for program participants as needed, and update plans every six months.
- Provide individual supportive counseling to program participants at their level of understanding and acceptance.
- Provide crisis intervention services to participants and guidance to shelter staff and MSS team members.
- Facilitate communication with participant’s behavioral health and primary care to assist with care coordination
- Complete Verification of Disability forms when appropriate and submit Emotional Support Animal letters and reasonable accommodation letters when relevant.
- Work with the participant, property management and fellow MSS team members to develop housing support plans for eviction prevention purposes.
- Participate in weekly mobile team case conferencing and other on-going, recurring community partner meetings for both Veterans and non- Veterans.
- Provide expertise to agency staff concerning behavioral health including substance use and mental health and treatment modalities.
- Provide consultation related to therapeutic needs for program participants with agency staff (e.g., Case Managers, Supervisors).
- Research and stay abreast of evidenced-based treatment modalities and interventions as well as assessment materials.
- May be involved in program development of current and expanded services.
- Maintain effective communication with all staff, programs, and community partners.
- Other assigned tasks and duties appropriate to position.
- Adhere to all state and federal privacy and security regulations applicable to the program, and to Do Good Multnomah’s policies and agreements regarding confidentiality, privacy, and security.
What you bring to Do Good Multnomah:
- Consistent, clear, and direct communication with referrals, staff, and participants.
- Ability to display a non-judgmental attitude, and a willingness to learn new skills.
- Ability to engage in Do Good’s equity, inclusion, and anti-racist work at the full-staff, program-specific, and individual levels.
- Demonstrated ability to work independently, problem solve, and complete tasks in a timely manner.
- Knowledge of best practice approaches to mental health and substance use treatment including the ability to apply a participant-centered approach that considers individual diagnoses, psychosocial assessment, and environmental factors.
- Knowledge of screening and brief intervention techniques
- Knowledge of assertive engagement and harm reduction approaches and demonstrated ability in utilizing Motivational Interviewing Techniques
- Must be self-motivated and detail oriented.
- Ability to communicate clearly and concisely both verbally and in writing.
- Ability to work courteously with the general public, participants, and co-workers.
- Ability to maintain accurate records and necessary paperwork and maintain HIPAA compliance.
- Ability to learn and apply training instruction.
- Ability and knowledge to provide advocacy.
- Professional maintenance of appropriate boundaries.
- Sufficient manual dexterity and physical ability to perform assigned tasks.
- Master’s Degree in social work from an accredited school according to the Council on Social Work Education requirements on accreditation or qualified work experience. LCSW preferred.
- Must be proficient with all Microsoft 365 Programs.
- Must be able to pass a pre-employment drug screen, TB test, and background check if required.
- Ability to effectively interact with co-workers and participants with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles, and sexual orientations and treat each individual with respect and dignity.
- Studies have shown that BIPOC, non-males, and members of the LGBTQIA2S+ community are less likely to apply for jobs unless they meet all of the qualifications in the job description. We are seeking the best candidate for the job, and that candidate may be a person who comes from a less traditional background. We encourage you to apply even if you don't meet every minimum qualification described or are unsure if your professional, volunteer, education, or lived experience could be considered transferrable to this position
Based on publicly available health science, Do Good Multnomah is committed to a safe, full, in-person work environment. We are requiring all staff are fully vaccinated with the COVID-19 vaccine prior to starting their employment, barring legally accepted exemptions.
All full-time employees are eligible for low-cost medical, dental & vision coverage starting the 1st of the month following their hire date.
All employees are eligible & enrolled in our 401k program after 90 days of employment, regardless of full-time, part-time, or on-call status.