Bradley Angle is a dynamic social service organization offering safe shelter and supportive services to survivors of domestic violence and their children since 1975. We offer an array of holistic programs and services focused on economic empowerment, housing assistance, LGBTQ programming, Healing Roots (a culturally-specific program for African American survivors), and Emergency Based Shelter Services. We are accepting applications for the Emergency Shelter Manager position. The ideal candidate will have experience working with domestic violence survivors, running operations at shelters, and supervising others. We need someone who is reliable, hardworking, and able to thrive in environments where there is change happening often. This position will need to be working on site at our 2 shelters.
Bradley Angle strives to have our staff reflect the diversity of our community, and we are committed to eliminating barriers to employment that many members of our community face. Bradley Angle does not discriminate against any employee or applicant on the basis of race, color, religion, gender, gender expression, national origin, disability, political belief, marital status, age, sexual orientation, class, housing status, veteran status, physical size, or other legally protected status. We strongly encourage people of color and people with lived experiences of domestic violence to apply.
SALARY: Salaried $48,672 annually, health, dental, retirement, generous paid time off.
SUPERVISOR: Programs & Services Director
OBJECTIVE: Manage the day-to-day operations of the 2 shelters and provide supervision and support for all emergency services staff. Oversee youth facilitators and mandatory reporting. Represent the organization and its values, and advocate for domestic violence resources in the community.
LOCATION: Onsite shelter sites and Bradley Angle Resource Center. Meetings and participant appointments in the community as needed.
Responsibilities and Duties:
POLICIES & PROCEDURES
- Work with participants, co-workers, supervisor, community partners, and all other relevant stakeholders in a manner that is consistent with, and promotes, the Bradley Angle Ethical Commitments and the Bradley Angle Organizational Values.
- Maintain the confidentiality of our shelter locations and participants’ information.
- Oversee and update shelter policies and procedures, including emergency procedures in case of fire, medical emergency, unwanted visitors, COVID-19, and/or other emergency situations.
- Work with shelter staff to develop and implement evaluation protocols across programs and services.
STAFF MANAGEMENT TRAINING, DEVELOPMENT, AND RETENTION
- Support on-going training and implementation of trauma-informed practices and Early Childhood Positive Behavioral Interventions and Supports.
- Provide trauma-informed and strengths-based individual and group supervisions with all shelter staff.
- Managing, documenting, and handling all grievances reported by participants and staff members by running full investigations, conducting mediations, and coordinating restorative dialogues.
- Holding all team members accountable by coaching and executing disciplinary actions when necessary.
- Coordinating and spearheading the screening, interviewing, and hiring process for positions when there are vacancies at shelter.
- In collaboration with the Emergency Services Coordinator, schedule shelter staff and ensure adequate 24/7 shelter coverage.
- In collaboration with the Emergency Services Coordinator, ensure that the shelter facility is safe by coordinating maintenance, cleaning, and ongoing improvement projects.
- Coordinate meetings, events and holidays for both shelters.
- Monitor all expenditures, including participant assistance, shelter supplies, and contracted services to ensure that shelter doesn’t overspend or underspend.
- Approve expenditures for Emergency Services from all shelter staff.
- Track participant assistance spending, and support Shelter Family Advocates in tracking funds spent in their case management.
OTHER DUTIES AS ASSIGNED
- Attend relevant networking and consortia meetings, both within the DV service delivery system and within other service delivery systems.
- Participate in the weekly Participant Meetings.
- Provide back-up support as needed to 24/7 shelter staff.
- Co-plan and co-facilitate the Shelter Site meeting with the Shelter Coordinator.
- Attend monthly Leadership Team meetings, and participate in projects generated by that group.
- Provide shelter updates at Advocates and All Staff meetings.
- Other tasks and duties as assigned by the Programs & Services Director.
All employees are expected to demonstrate:
- Strong proficiency with computers, Microsoft software (Word, Excel, PowerPoint, Outlook, SharePoint), databases, email, and G-Suite softwares.
- Ability to organize and prioritize multiple tasks.
- Ability to work independently, and as part of a team.
- Work ethic that is aligned with integrity and is consistent with, and promotes, Bradley Angle Ethical Commitments and Bradley Angle Organizational Values.
- Ability to thrive in a fast-paced, sometimes chaotic, environment.
- Demonstrated experience in problem solving, time management, creating work plans and timelines, training and development, decision-making, leadership, and prioritizing tasks; excellent attention to detail and quality of work.
- Respectful listening and verbal communication skills.
- Commitment to working with survivors of domestic and/or sexual violence and knowledge of violence, historical oppression and its effects on society.
- Commitment to social change—including working to end domestic and sexual violence and all forms of oppression: racism, homophobia, sexism, classism, etc.
- Understanding the intersections between domestic and sexual violence, racism, poverty, trauma and other forms of oppression.
- Ability and willingness to work as part of a diverse team.
- Ability to reliably transport to and willingness to work on site at the shelters.
Additional qualifications for Shelter Programs Coordinator:
- Two years of experience working with survivors of domestic violence or relevant experience in direct service with marginalized communities required (impacted by racism, homophobia, poverty, alcohol and drug abuse, domestic violence, etc.).
- Two years of management/supervising experience.
- Good conflict resolution skills.
Please review the qualifications we are looking for and take the time to look at our website to become familiar with our mission and programs. We want to read resumes from qualified and interested candidates who take the time to respond to the specific dimensions outlined in this job announcement. Please send your (a) resume, (b) cover letter, and (c) Bradley Angle application
to email@example.com and include “Emergency Shelter Manager” in the subject line. Applicants who are missing any of the components listed will not be considered.