Cascade AIDS Project (CAP), the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington. We promote well-being and advance equity by providing inclusive health and wellness services for LGBTQ+ people, people affected by HIV, and all those seeking compassionate healthcare. Learn more about us at http://www.capnw.org/.
CAP is excited to announce that we are hiring an experienced full-time Clinic Manager to support the team at our LGBTQ+ primary health care center, Prism Health, http://www.prismhealth.org. Prism Health offers a safe, affirming, and non-judgmental space where all members of the LGBTQ+ community can obtain compassionate and culturally affirming primary care.
The Clinic Manager provides day-to-day oversight of the health center in order to ensure smooth operations of primary care services while meeting health and social service needs of the patient population. Responsibilities include scheduling of providers, management of client flow, overseeing building needs, and working with Prism’s third-party biller to ensure timely and accurate billing. The Clinic Manager is the key staff person who maintains a strong relationship with CAP staff at other locations, senior leadership, and Prism Health staff. The Clinic Manager also works closely with senior leadership to communicate health center needs, contribute to strategic conversations, and contribute to the overall success of Prism Health. They establish and maintain an operating environment that assures effective, efficient, and safe operations of the practice that responds to patient, staff, and clinician needs. Works with a team of staff including the EHR Site Specialist, Medical Director, Director of Healthcare Operations, clinicians, and support staff.
This full-time position reports to the Director of Healthcare Operations, and is based out of Prism Health in SE Portland. This is a management, non-union position. Evening and weekend work are occasionally required.
- Bachelor’s Degree or equivalent management experience
- At least 5 years of experience in a medical office, with a minimum of 2 years in a management or supervisory position in primary care
- Previous experience working with electronic health record software, specifically Epic
- Experience contracting and credentialing clinical providers, managing billing workflows, and knowledge of insurance billing systems
- Demonstrated commitment to advancing equity and inclusion in workplace or community settings
- Excellent written and verbal communication skills, including experience conducting trainings to small groups of people
- Ability to build and maintain relationships among small teams, relying on participation of others, but also able to make critical decisions
- Strong initiative & self-starter with the ability to effectively solve problems
- Ability to work independently with accountability, exercise sound judgment and discretion
- Successful experience working with ethnic, racial, economic, and sexually diverse populations
- Must be able to work in a Labor/Management Partnership environment.
- Experience in an FQHC or FQHC look alike healthcare
- Proven management and supervisory experience
- Excellent organization skills
- Strong understanding of LGBTQ+ health issues and how they affect or influence service delivery
- Experience working with hard to reach communities (rural areas, high risk populations, etc.)
- Experience in contract compliance, data management, budget oversight and grants
- Willingness to accommodate provider services outside the normal business hours
- Verbal and written fluency in English and Spanish
- Lived experience of systemic oppression and non-dominant cultures. We encourage applications from Black, Indigenous, and other people of color; transgender, non-binary, and other LGBTQ+ people; and people with disabilities, including HIV.
Compensation: $70,000.00 annual, employer-paid health, dental, vision, short-term and long-term disability and life insurance; 401(k) retirement plan with generous employer matching contribution, 125C cafeteria savings plan; generous vacation and health leave benefits.
Closing Date: Open until filled;
To apply for this position, mail, email, fax, or deliver the following three documents:
1) a complete cover letter (attached as Word or pdf) that serves as an example of your writing and addresses how you meet all of the required qualifications specific to the position you are applying for,
2) your resume, and
3) a completed CAP Employment application (available at http://www.capnw.org/careers) to:
Cascade AIDS Project
520 NW Davis St., Suite 215
Portland, Oregon 97209
Or by email to:
Cascade AIDS Project is an Equal Employment Opportunity/Affirmative Action Employer
People of color, women, LGBTQ+ individuals and people living with HIV are strongly encouraged to apply.