Council for the Homeless - Coordinated Housing Outreach Director

Vancouver Housing Authority | Vancouver, WA

Posted Date 7/21/2021

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Starting salary is $4,398.00 - $4,617.90 per month DOE
This is a full-time, exempt position.

The Council for the Homeless / Vancouver Housing Authority (VHA) offers a competitive benefit package including 100% employer-paid medical, dental, vision, life insurance, short-term and long-term disability insurance. Benefits package also includes participation in WA PERS.

The Council for the Homeless (CFTH) operates the Housing Solutions Center, our community’s one-stop access point for over 40 housing assistance programs, including emergency shelter, homelessness prevention, and programs designed for specific populations such as families or unaccompanied youth. Staff and volunteers at the Housing Solutions Center work with clients to assess their housing needs and connect them to their best fit housing solution, as well as connect them to services in the community that will help them on their journey toward safe and stable housing. Housing Coordinators also work closely with partner agencies to understand referral needs and identify those eligible for program.

Position Summary

The position of Coordinated Housing Outreach Director serves as member of the Leadership Team and is an active participant in making strategic decisions that impact CFTH and our neighbors who are unhoused. The Coordinated Housing Outreach Director coordinates the work of the outreach focused Housing Coordinators and the Coordinated Housing Outreach Manager. The role will develop and implement CFTH outreach policies in partnership with the outreach teams, oversee community outreach coordination and work closely with the Coordinated Entry Director. The intention of the position is support the work of the Housing Solutions Center (HSC) that occurs outside the HSC and ensure it is well integrated with all agency departments.

Responsibilities Include:

• Supports the agency mission, values, equity statement, strategic goals and policies in words and actions.
• Direct and coordinate the work the CFTH outreach staff to ensure they are focused on exceeding contractual requirements and reducing barriers for clients.
• In cooperation with outreach staff and other stakeholders, develop and implement processes and policies for CFTH outreach work.
• Oversee staff who coordinate community outreach work, shared resources and the coordinated diversion funds.
• Coordinate the work of a grant-funded project(s), including meeting identified outcomes, and reporting requirements.
• Develop systems to monitor all progress toward goals/outcomes of all related grants.
• Increasing access to the HSC programs beyond the traditional access points (hotline and in-office visits).
• Increase opportunities for engagement among people who are experiencing homelessness and volunteers/interns.
• Oversee and continue to develop the Built for Zero Initiative around the Clark County By Name List Coalition meetings.
• Adopt anti-racist and restorative justice approaches to services by understanding and acknowledging systemic and individual racism and privilege.
• Keep pulse of policy and practice best practices related Coordinated Entry.
• Leverage key contacts in order to align with and drive forward legislative action aligned with our mission.
• Lead strategic conversations related to coordinated outreach approaches, gaps, needs.
• Identify and utilize technologically based tools to increase communication and efficiencies between staff and other system partners.


• At least four years leadership experience working with people experiencing homelessness.
• At least two years of experience leading/facilitating group work where there is a strong commitment to work autonomy and individual responsibility.
• Commitment to ensuring there is equitable access to the local homeless crisis response system for all who qualify for assistance.
• Experience supervising staff members.
• Demonstrated ability to think creatively about service delivery at the systems level and translate the thinking into implementation strategies.
• Ability to work and problem-solve effectively with a diverse array of system participants, including families experiencing homelessness, housing placement workers, agency managers/directors, and funders.
• Familiarity with financial and program outcome data, and ability to use data to inform ongoing service delivery and system design.
• Demonstrated success building strong, productive relationships with internal and external stakeholders, including program participants, community members, culturally specific groups and elected officials.
• Works well in a consistently changing and dynamic environment.
• Ability to embrace varying cultural experiences and communication differences.

Preferred Experience and Qualifications

• Lived experience of homelessness.
• Experience working as a street outreach staff member and/or providing resources to people living on the streets.
• Experience managing programs focused on people who are low-income or experiencing homelessness.
• Ability to communicate effectively in a language other than English.
• Strong verbal and written communication.
• Experience using a Homeless Management Information System (HMIS) system.
• Knowledge of Clark County, WA resources, stakeholders and agencies.
• Valid driver’s license and access to automobile required.

For more information on the Council for the Homeless please visit our website at Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed as they come in.

The VHA provides equal employment opportunities to all employees and applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with federal, state, and local laws.

Listing Type
Government/Public Agency | Management | Nonprofit | Social Services
Position Type
Full Time
Experience Level
Mid Level
Employer Type
Direct Employer
Starting salary is $4,398.00 - $4,617.90 per month DOE
Salary Type

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