Juvenile Justice Case Manager

Boys & Girls Aid | Portland, OR

Posted Date 4/07/2021

All cultures, races, disabilities, religions, sexual orientations, and gender identities are welcome at Boys & Girls Aid.

The Stabilization, Transition and Evaluation Program (STEP) is an assessment program for youth referred to Boys & Girls Aid by the juvenile justice system. The program provides positive learning opportunities, case management, and wraparound support while youth plan to transition back home with new skills and resources that can help them positively move forward. Staff members and foster parents work collaboratively to create an environment that encourages youth to set goals and make positive choices for their lives. STEP serves Male-identifying youth, ages 10-18.


The Juvenile Justice Case Manager provides case management services to client's youth in day programs involved with county juvenile departments, including counseling, crisis intervention, family mediation, service coordination with appropriate community referrals, educational support, financial planning, and life skills development. This position requires an effective communicator who can serve internal and external customers in a timely and tactful manner while handling multiple priorities and maintaining confidentiality in all aspects of performed work.

What You'll Do as a Case Manager:

  • Develop and implement service plans for assigned youth and families. Complete client progress reports, treatment plans and all required client related paperwork within the prescribed time frames.
  • Manage a caseload of up to 13 youth residing in foster homes and day programming at the Annex Program. Youth are involved with county juvenile departments or are in the custody of the state child welfare system.
  • Provide case management services to youth including counseling, crisis intervention, family mediation, service coordination with appropriate community referrals, educational support, financial planning, and life skills development.
  • Model Leadership skills in milieu services providing guidance, support and direction to Youth Care Counselors.
  • Provide all necessary communication with other agency staff to support the consistent provision of services, including foster home placements, client needs, communicating and coordinating with night/weekend staff, etc.
  • Host treatment meetings involving DHS case workers, Juvenile Court Counselors, parents, and other stakeholders. Highlight client progress and challenges and brainstorm potential goals and interventions.
  • Accurately document all services as required by program procedures. Maintain and update all necessary databases for tracking client progress, program objectives and outcomes, and Manages the average daily population (ADP) of program ensuring full contract utilization and case load is maximized
  • Advocate for and obtain services for youth and families through various community, county, state, and federal programs. Includes educating youth and families in self-advocacy, eligibility and other relevant information.
  • Maintain current information on the availability and status of community programs and resources that are necessary and relevant to the youth and family's progress.
  • Practice collaborate problem-solving skills in a service/treatment team environment.

What Boys & Girls Aid Can Offer YOU:

  • A commitment to your professional development through enhanced trainings on a wide range of topics including Trauma-Informed Care, attachment, and best practice approaches.
  • An opportunity to promote social justice for youth who are in foster care, are involved with juvenile justice, or are experiencing homelessness.
  • Guidance from knowledgeable, attentive supervisors who will help you succeed in your job.
  • A focus on your health and well-being our benefits package includes alternative, holistic care and a comprehensive Employee Assistance Program.?


  • Master's Degree with major study in social work, psychology, sociology, or a closely allied field and a year experience, or a Bachelor's degree in one of those fields with 2-3 years of experience.
  • Must have demonstrated knowledge and understanding of systems of care for youth and families including, child welfare, juvenile justice, mental health, and substance abuse and treatment
  • Bilingual Spanish-English preferred.
  • Must possess a valid driver's license from state of residence (Oregon or Washington), personal automobile liability insurance, and pass a DMV driving record check.
  • May work outside or transport clients under a variety of conditions. Will need to drive clients in own car or agency van or vehicle.
  • Employee will work alone on some shifts.
  • May encounter individuals, primarily residents, who are at times unpredictable and hostile.
  • Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

Note: This job description is representative of the major position requirements and is not intended to be all-inclusive.

Listing Type
Management | Nonprofit
Position Type
Full Time
Employer Type
Direct Employer
Salary Type

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