The Portland Water Bureau is seeking an Advanced Metering Infrastructure (AMI) Project Manager to join the Customer Service Team.
Do you enjoy learning and exploring?
Do you bring out the best in others and lead groups to consensus?
Are you good at improvising and changing as situations and information change?
Are you drawn to planning and organizing amid multiple challenges and distractions?
If your answers are yes, you may be the AMI Project Manager we are looking for.
About the Division
The Water Bureau delivers great tasting and safe water to Portland homes, communities, and businesses. Our Customer Service team is an integral part of the Water Bureau’s ability to meet the needs of customers. Customer Service’s group of dedicated, diverse team members are on the frontlines communicating and collaborating with customers to meet their needs. We are designing programs to address the unique needs of each of our customer segments. We are there when our customers and community need us the most.
As the pace of change in society and our industry continues to accelerate, the Customer Service team is using our expertise and track record to ensure our customers, community, and the Bureau is in a position to help shape and deliver a sustainable and affordable water future for Portlanders. This requires us to deliver on our promises and values, anticipate system and customer needs, identify ways of reducing future costs of water delivery, and continuously seek new opportunities to innovate and transform the way we do business.
About the Position
As the AMI Project Manager, you will be at the heart of the day-to-day activities required to successfully plan and implement AMI and a new Customer Portal across the Water Bureau’s service territory. AMI technology provides customer and system-facing facing technology able greater customer management of water consumption and many digital and system modernization capabilities. You will use your experience in implementing, integrating, and delivering highly complex, million-dollar projects to manage a team of up to 4 direct reports and work closely with the project consultant, vendors, project team members, end Customers, and other internal and external stakeholders to oversee the AMI Project’s scope, schedule, budget, and quality are successfully delivered to Portlanders.
Duties and responsibilities include:
- Provide leadership to keep stakeholders aware and engaged with the AMI project over the life of the project. You will help identify internal and external project champions to help maintain the lifeforce of the project.
- Work closely with the core project team and Diameter Consulting to establish a solid project management infrastructure for the AMI Project and ensure the front-end development approach to stage gating the project is sound setting the project up to deliver the expected value for customers and the Bureau.
- Report to the Bureau’s Customer Service Director and work closely with employees from all over the Water Bureau, including, but not limited to, the Executive Management, Engineering, Communications, and Equity teams. You will also work with other bureaus, including the Bureau of Environmental Services, Procurement, Bureau of Technology Services, and Facilities, as well as several external entities (Diameter Consulting, vendors, community-based organizations, and customers).
- Stakeholder communication, coordinating inter-departmental workgroups, as well as providing consultative services for the development of plans, reports, studies, and resolution of City needs.
- Use industry best practices and apply project management methodologies, such as the Project Management Body of Knowledge (PMBOK), to initiate, plan, implement, monitor and control, and close-out the project.
- Responsible for or assist with capital budget management, design, permitting, construction management, environmental protection issues, and/or system implementation issues.
- Assist key internal and external project holders by answering questions, evaluating requirements, overseeing change management activities, and ensuring effective communication about the project.
- Provide regular updates to the Steering Committee, leaders from partner bureaus, elected officials, the Portland Utility Board (OUV, community partners, and customers' regular status reports or project updates.
As a person, you are:
- Transformational Leader: Multiple years of experience leading and managing complex, multi-phase, multi-year, million-dollar projects.
- Strategic Project Manager: You are a dynamic project manager with the ability to work with stakeholders to efficiently address barriers to project success.
- Change Agent: Experience building, empowering, and leading diverse teams toward success.
- Excellent Communicator: You are a skilled communicator who can articulate project goals, outcomes, metrics, status, and risks while managing change.
- Skilled Facilitator: Ability to provide facilitate and coach high-performing project teams that can work through and manage conflict while ensuring project milestones and reached are achieved.
- Equitable Collaborator: You are someone who can work with diverse internal stakeholders to strengthen communications efforts to ensure bureau personnel understands equity definitions, expectations, standards, opportunities, and resources available.
- Engaging Presenter: You are an effective communicator to technical and non-technical individuals. You help produce clear and relevant communication materials, reports, and presentations to guide decision-making and awareness for both technical and non-technical audiences.
Although not required, you may have one or more of the following:
- Bachelor’s degree from an accredited college or university in a relevant field.
- Bilingual skills in languages commonly spoken in Portland (Spanish, Russian, Chinese, Vietnamese)
- Experience with capital construction and/or information systems project management.
- Two (2) years in a supervisory role.
- Project Management Professional (PMP) certification and/or Professional Engineer's License.
- Public sector experience.
About the Portland Water Bureau:
The City of Portland Water Bureau’s mission is to serve excellent water every minute of every day to almost 1 million customers in the Portland Metropolitan area. We work to uproot systemic inequities and their impacts on our employees and the people we serve. We are committed to the difficult—and essential—work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position.
Our mission: We serve excellent water every minute of every day.
Our vision: The water our community loves is safe and abundant for generations to come.
Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult—and essential—work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities.
More Information about the bureau: www.portlandoregon.gov/water
City of Portland Core Values:
Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here.
Why work at the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, and short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.
The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here.
COVID-19 Vaccine Requirement
As of October 18, 2021, all City employees must be fully vaccinated for COVID-19. This is required for all positions at the City of Portland. Proof of being fully vaccinated is required by the date of hire. You may request an exception, for health or religious reasons, from getting the COVID-19 vaccine at the time a position is offered.
Currently, many positions with the City of Portland are being performed remotely due to COVID. In the future, current positions classified as “full-time remote” will: 1) become a remote/onsite mix or 2) revert to full-time at a city work location.
All of the following minimum qualifications are required for this position. Applicants must specifically address in their resume and answers to supplemental questions how their education, training, work experience, and/or lived experience, meets each of the following minimum qualifications:
- Experience: in complex program or project management, experience in project management, meters and meter reading technology, water and/or wastewater treatment, construction, or related field.
- Experience in effective people management and supervision including scheduling, training, motivating, mentoring, and promoting a diverse workforce and creating an inclusive workplace.
- Experience assessing customer and business needs to define, plan, organize and manage large and complex, multi-million-dollar projects.
- Experience applying project management/controls tools and techniques to ensure projects are completed on time and on/under budget.
- Experience with the technology components of an AMI and CSS solution and uses for these solutions beyond implementation.
- Experience with vendor procurement and contract management.
Applicants must also:
- Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by the date of hire.
An evaluation of each applicant's training and experience, as demonstrated in your resume and responses to the supplemental questions weighted 100% Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to the establishment of the eligible list and/or final selection.
- Job Posting closes: 08/15/2022
- Virtual Information Session: 08/04/2022
- Applications Reviewed: week of 08/15/2022
- Eligible List: week of 08/22/2022
- First Round of Interviews: Tentatively week of 08/29/2022
- Second Round of Interviews: Tentatively week of 09/05/2022
- Job Offer: Tentatively week of 09/12/2022
*Timeline is approximate and subject to change
Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:
- Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
- Your résumé should support the details described in your responses to the supplemental questions.
- Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
- If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.
Please note, that all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted.
Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.
Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than the closing date and time of this recruitment.
ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.
Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.
Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skills to assist the community. More about the language pay differential can be found here.
Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: https://www.portland.gov/bhr/events.
Aly’ce Brannon-Reid, Senior Recruiter
Bureau of Human Resources
An Equal Opportunity / Affirmative Action Employer
OPTIONAL INFORMATION SESSION
To assist you in understanding this position and the recruitment process, we will offer an Optional Information Session that will provide you with details about the position and about the application process. You are not required to attend to apply for this job. You are welcome to join us for the optional information session below:
Thursday, August 4th, 2022
12:00 PM Pacific Time (US and Canada)
View the recorded Information Session Here