Health Assistant

Central City Concern | Portland, OR

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Posted Date 2/08/2023

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission through innovative outcome-based strategies which support personal and community transformation.

CCC's Old Town Clinic is hiring a Health Assistant!

Old Town Clinic provides compassionate health care to people who might not otherwise get care, treating them with dignity and respect no matter how complex their care. Located in the heart of the Burnside neighborhood, patients can often get all the care they need in a single location.

The Health Assistant (HA) works as a member of a multi-disciplinary primary care team providing integrated primary care services to homeless and low-income patients seen at Old Town Clinic. The Care Team is responsible for proactively managing the healthcare needs of the patients on their assigned panel, including behavioral and medical health needs. The HA is responsible for providing support to the Care Team Managers (CTM) and providers on each primary care team.

Schedule: Monday-Friday 8:00am-5:00pm.

Salary: $21.50

Duties to include:

  • Receive, document and direct patient telephone calls in a complete and timely manner according to clinic protocols.
  • Prepare prescription refills under provider orders.
  • Electronically file and index clinical information into the patient’s chart in EMR.
  • Obtains, processes, and documents all necessary information and paperwork required to assist the Care Team Managers (CTM) and providers in the provision of health services to Old Town Clinic patients.
  • Provide follow up contact in-person, or by phone, to patients identified by CTM or other care team members for support and management of health related issues.
  • Participate in Outreach activities necessary to offer services and engage participation in a non-coercive manner. This includes outreach to patients who are due for routine preventive services, patients needing follow up for chronic disease management, and patients who have no-showed for appointments.
  • Provide educational information and materials to patients regarding available services in the community and how to appropriately access them.
  • Coordinate services with all members of the care team and the client’s support network.
  • Maintain client records as required by program standards and funding requirements.


  • High school diploma or GED required. Prefer Bachelor’s Degree or higher in health or social.
  • At least one year experience working with homeless, low-income, or other vulnerable populations in a supportive role preferred.
  • At least one year experience working in a clinic setting preferred.
  • If a recovering chemically dependent person, must have 2 years of continuous sobriety from date of employment.
  • Must have current CPR certification before start date.
  • Must pass a pre-employment drug screen and background check.

Benefits: Central City Concern offers an incredible benefits package to our employees:

  • Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
  • Amazing 403(b) Retirement Savings plan with competitive employer match!
  • 10 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.
  • Comprehensive Medical, Vision, and Dental insurance coverage.
  • Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Listing Type
Healthcare | Nonprofit
Position Type
Full Time
Employer Type
Direct Employer

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