Case Manager (QMHA) - $3,000 Signing Bonus!

Central City Concern | Portland, OR

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Posted Date 2/03/2023

Internal Only Through Seniority Bid. (Seniority Bid End Date: 2/10/23)

Since 1979, the Portland community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing or at risk of homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment assistance. By providing health care, housing and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential.

CCC’s Old Town Recovery Center’s Integrated Care Team (ICT) is seeking a Case Manager (QMHA) to join our team! This role qualifies for a $3,000 signing bonus - $1,500 payable upon start, $1,500 payable after 6 months of service (subject to tax withholding.)

Pay Rate: $22.80/hr.

Schedule: Monday – Friday, 8:00am – 4:30pm.

The Case Manager (CM) works as a member of a multi-disciplinary behavioral health care team providing integrated behavioral health services to clients seen at Old Town Recovery Center. The CM is responsible for providing case management & housing support to the behavioral health home, ensuring care that is accountable, comprehensive, proactive, well-coordinated and patient-centered.

The Successful Candidate:

You are able to consider the impacts and outcomes for underserved communities during decision-making processes, to deliver high quality care to a vulnerable population of clients. You are passionate about learning more about and working within healthcare. You are a clear communicator with excellent organizational skills and the ability to manage time effectively. You are open and willing to work cross-functionally with a group of internal and external partners, including community partners, providers, clients, and program staff.

Duties to Include:

  • Provide comprehensive case management services to all clients including, but not limited to, benefit assessment, goal setting, progress monitoring, individual money management, tenant education, advocacy and referrals.
  • Follow-up with clients and agencies as appropriate to document use/success of referral.
  • Participate in outreach activities necessary to offer services and engage participation in a non-coercive manner. Escort clients to meetings and appointments as necessary.
  • Collect information regarding clients’ history through a combination of interviewing, records review, and consultation, after obtaining written consent.
  • Participate in the development of the care plan with client & treatment team.
  • Participate in clinical staff meetings and case conferences with team members in order to utilize interdisciplinary expertise and facilitate individual treatment plans for clients.
  • Pursue and assist clients with accessing affordable housing options for clients both inside and outside the Central City Concern system including assistance in completing appropriate forms.
  • Attend meetings required in order to best work with property owners, resident services and building staff.
  • Assist clients with developing working relationships with property owners, resident services and building staff.
  • Advocate for clients when necessary; attending meetings or court appearances to support clients in obtaining or maintaining housing.
  • Help clients move or make improvements to their dwelling to insure housing stability.
  • Attend all other CCC and OTRC required meetings and trainings.
  • Must maintain client records as required by program standards and funding requirements including documentation of clinical/case management interactions.


  • Bachelor’s degree in Behavioral Sciences field or a combination of at least three year’s work, education, training or experience in chemical dependency and/or mental health treatment;
  • Must meet credentialing requirements as a QMHA in the state of Oregon.
  • Experience with severe and persistent mental illness (SPMI) preferred.
  • Bi-lingual (English/Spanish) preferred.
  • Must have current CPR certification prior to start date.
  • If using a vehicle for agency use, must possess a current driver’s license, access to a vehicle, qualify as an Acceptable Driver as designated in Central City Concern’s Fleet Safety policy.? Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training.? Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
  • Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit.

Central City Concern offers an incredible benefits package to our employees!

  • Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.
  • Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
  • 11 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.
  • Comprehensive Medical, Vision, and Dental insurance coverage.
  • Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.?

Listing Type
Management | Nonprofit
Position Type
Full Time
Employer Type
Direct Employer

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