Public Safety Support Specialist (Open Continuous)

City of Portland | Portland, OR

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Posted Date 11/25/2022

PLEASE NOTE: This recruitment will remain open from August 1st 2022 through January 1st 2023. Applications will be reviewed every 3 weeks.

About the position: The Public Safety Support Specialist for the Portland Police Bureau (PPB) is responsible for: Providing support to sworn police officers in non-emergency, non-priority situations, assisting sworn personnel in community outreach with the public, and providing a visible, community-based police support function to enhance service to the public.

Responsibilities include:
  • Responding to non-emergency calls for service that do not require police authority;
  • Assisting sworn officers with community engagement;
  • Assisting sworn officers with non-emergency calls;
  • Providing referral services to the public; and
  • May be assigned to work on special projects within the division.

Incumbents in this position may also be required to respond after regular working hours and on weekends.

Learn more about the role on our FAQ sheet here.

External applicants start at the entry salary rate. The Portland Police Association (PPA) represents this classification. To view this labor agreement, please go to click on the appropriate link.

The successful candidate must pass a comprehensive police background investigation in order to have their employment retained and be able to work in a culturally and gender diverse workplace.

City of Portland Core Values:
Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here.

Why work at the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.

The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here.

COVID-19 Vaccine Requirement
As of October 18, 2021, all City employees must be fully vaccinated for COVID-19. This is required for all positions at the City of Portland. Proof of being fully vaccinated is required by date of hire. You may request an exception, for health or religious reasons, from getting the COVID-19 vaccine at the time a position is offered.

The following minimum qualifications are required for this position and your qualifications for each must be described in detail when responding to the attached Supplemental Questions.

  1. Ability to read and understand laws, ordinances, rules, regulations, and procedures related to police support functions.
  2. Ability to effectively communicate verbally and handle stressful situations firmly, tactfully, and with respect for individual rights.
  3. Ability to rapidly assess critical situations involving the public and remain calm in emergencies or threatening situations.
  4. Ability to establish and maintain effective working relationships with bureau and community members from varied racial, ethnic, and economic backgrounds.
  5. Ability to communicate effectively in writing and utilize City-specific technology and general office software.
  6. Ability to learn legal criminal investigation techniques, evidence collection, report writing, crash investigations, First Aid/CPR, interviewing techniques, and conflict de-escalation.

Applicants must also:

  • Be at least 21 years of age at date of hire.
  • Possess a valid State Driver's License and acceptable driving record at the time of appointment.
  • Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by date of hire.
  • Possess the ability to successfully pass an in-depth background investigation.
  • Possess the ability to successfully pass a pre-hire physical exam relevant to the position.
  • Possess the ability to successfully pass a psychological evaluation relevant to the position.
  • Possess the ability to successfully pass a physical ability and agility evaluation relevant to the position.
  • Possess the ability to successfully pass a drug screening.
  • Possess the ability to successfully pass a 6-week post-hire basic training program (subject to change based upon recommendation of the Portland Police Bureau Training Division).
  • Possess the ability to obtain LEDS certification within three months of hire.
  • Marijuana Use: As a non-sworn position, candidate must not have used Marijuana (not including CBD) within 3 months of application


  • Applicants must complete the online application and supplemental questionnaire. Applicants who are disqualified based on their supplemental questionnaire responses will not be able to reapply for the position for six (6) months and may have their eligibility impacted, SO PLEASE READ AND UNDERSTAND THE QUESTIONS PRIOR TO ANSWERING and reach out if you believe there has been an error.

Once you are placed on an eligible list, you will be notified by email of additional steps in the selection process, which will include:

  1. Pre-Psychological Exam (Personal History Questionnaire)
  2. Personal History Statement
  3. Physical Ability Test (Pass/Fail - if required; possibly waived due to Covid-19 concerns)
  4. In-depth background investigation and required documents – Further information can be found at
  5. Interview Panel (Pass/Fail)
  6. Qualifying Psychological Exam And Qualifying Medical Exam

Applicants placed on the eligible list will advance in the process based on the order in which their applications were received.

This recruitment will close at 11:59 PM PST on January 1st 2023. All applications for this position must be submitted online and in possession of the Bureau of Human Resources no later than this date and time.

Work Status: Non-citizen Applicants must be authorized to work in the United States at the time of application.

Veterans’ Preference: If you are requesting Veterans’ Preference, submit with your application a copy of your DD214/DD215 and/or Department of Veterans Affairs letter stating your disability. In addition, check the appropriate box where indicated to identify yourself as a Veteran. You must request Veterans’ Preference AND include a copy of your documentation for each recruitment for which you apply. Veterans’ Preference documentation must be submitted with your application.

ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

An Equal Opportunity / Affirmative Action Employer: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity, or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Language Pay Differential
City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here.

Did you know? The City of Portland offers “How to Apply For Jobs at the City of Portland” classes. These classes are free and review best practices when applying for positions with the City. Follow the link for the most recent list of scheduled dates:

Contact Information:
Loan Tran Polanco, Senior Recruiter
Bureau of Human Resources
Listing Type
Government/Public Agency
Position Type
Full Time
Employer Type
Direct Employer
$27.91 - $31.96 Hourly
Salary Type

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