Court Operations Supervisor (OJD Supervisor 2)

Oregon Judicial Department | Dallas, OR

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Posted Date 1/14/2022

VACCINATION POLICY UPDATE: The policy of the Oregon Judicial Department requires all new employees, rehired employees and new temporary employees to initiate COVID-19 vaccination prior to hire and complete their COVID-19 vaccination series no later than 30 days post-hire, unless the employee receives a medical or religious exception/accommodation. New employees must submit vaccination documentation or be approved for an exception/accommodation prior to commencing employment. OJD requires additional safety measures for unvaccinated employees that may include bi-weekly testing. For more information email


Application Tips

  • Workday times out after approximately 15 minutes of inactivity. 

  • REQUIRED: A cover letter that demonstrates how you meet the Minimum Qualifications, Special Qualifications, and Requested Skills and Attributes, listed below. Prepare your cover letter before starting your Workday application.

  • REQUIRED: a completed work history, either through your completion of the Job History (internal candidate) portion of your Workday profile, OR by attaching an updated resume.

  • Your cover letter and work history must demonstrate how you meet the Minimum Qualifications, Special Qualifications, and Requested Skills and Attributes, listed below.

  • You must follow all Instructions to be considered for this position.

  • Failure to provide a completed work history and cover letter will result in your removal from consideration.


We are hiring a Court Operations Supervisor (Supervisor 2) for the Polk County Circuit Court in Dallas, Oregon. The work unit for the Twelfth Judicial District consist of three elected Circuit Court Judges, one Hearings Referee, and approximately twenty-four staff. This is a multi-focused position which will require knowledge and understanding of processes involving all case types: criminal, civil, domestic relations, juvenile, and protective orders.


As a Court Operations Supervisor…

Much of your day will be spent supervising staff, monitoring, and managing workloads, ensuring that work is accurate and timely. You will be responsible for reviewing workflow, implementing (new) business processes and efficiencies, and communicating necessary changes to your staff. Recruitment, hiring, promotions, transfers, disciplining (including termination), position description development, designation of appropriate classifications, investigation and resolution of employee grievances, training, orientation sessions, performance evaluations, and all other issues related to personnel management of court staff will be your responsibility.


As a key member of management, you will assist with the development and implementation of statewide and local strategic planning initiatives, short- and long- term goals, objectives, as well as the revision and creation of new policies and procedures when organizationally or legislatively required for work efficiency. You will also attend meetings on behalf of the court to maintain and establish working relationships with the court’s business partners, community stakeholders, and other governmental agencies.


You will be a resource to both your staff and to court customers to address the most complex case questions, complaints, or issues. As such, you will maintain local reference training manual and guides, and other needed sources of information. You will also resolve the most complex and sensitive inquires and complaints from litigants, attorneys, governmental agencies, and the public.


Assigned tasks may be changed to accommodate workload and organizational needs. Previous work experience in a court is not required. We welcome all candidates who are inspired by our work and mission.      


Instructions for Cover Letter, Work History or Resume
his recruitment requires a cover letter and complete work history that addresses the Requested Skills and Attributes. To be considered for this position, you must follow these instructions:

  • Attach your updated resume in the Resume / CV / Cover Letter section of the application.


Complete the Job History portion of your Workday profile if you are not using an updated resume.  

  • Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application.

  • Address the cover letter “To the Hiring Manager.”

  • In the body of your cover letter, please include responses to all 5 (five) of the Requested Skills and Attributes (see below).


All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.


Minimum Qualifications

(These must be evident in your resume or work history for full consideration.)

The qualified applicant must have a high school diploma or GED, or equivalent life or work experience.


Four (4) years of progressively responsible staff support experience in OJD at the equivalent of a Judicial Services Specialist 3 or above.


Three (3) years of lead work experience at the equivalent of Judicial Services Specialist 3 or above, preferably gained in OJD.


Three (3) years of recent experience supervising (directly or through lead workers) staff performing a wide variety of clerical or administrative support duties.  The supervisory experience must include most or all of the following:

  • developing work procedures,

  • hiring or recommending hiring,

  • training,

  • assigning and reviewing work,

  • evaluating performance,

  • responding to staff concerns, and

  • handling disciplinary actions.


Note:  A bachelor's degree in court administration, management, business or public administration, or a closely related field may be substituted for the required experience.


Special Qualifications
(These must be verifiable in your application.)


Requested Skills and Attributes
(These must be verifiable in your application and addressed in your cover letter for full consideration.)

  • Experience supervising staff, including training, motivating, effectively communicating, assigning and evaluating work, and handling discipline.

  • Experience presenting information clearly and logically, both verbally and in writing.    

  • Experience explaining rules, policies, procedures, and decisions.

  • Experience creating and developing business processes.

  • Experience evaluating statutory, rule, or system changes to ensure rules, processes, or procedures are compliant and meet all necessary requirements.


Working Conditions

  • This is a full-time position and the work schedule is typically 8:00 a.m. to 5:00 p.m., Monday through Friday. It is not eligible for overtime compensation for hours worked in excess of a 40-hour work week.

  • Occasional irregular or after-hours work may be required.

  • Occasional local and overnight travel may be required for training and meetings.

  • Occasional telephone, video, and in-person contact with angry, hostile, confused, or frustrated people and with people from diverse backgrounds. 

  • Frequent bending or reaching below knee level or above shoulder with long periods of sitting or standing while accessing various computer programs and applications.

  • The following equipment may be used: FTR recording equipment, audio/video equipment, telephone, personal computer, photo-copier and other office equipment.


Criminal Background Check

You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.
United States Employment Eligibility
OJD does not offer visa sponsorships. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US.
Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.
Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday in box requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.
Conduct Expectations
Because of the Oregon Judicial Department's role in providing justice and upholding the rule of law, employees of the Department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the Department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.
Pay Equity
As an employer, the Oregon Judicial Department complies with Oregon’s pay equity law. We determine salary from applicable professional experience and education. For more information on pay equity, click here.
Employee Benefits
Click here to access information specific to Oregon Judicial Department employee benefits.
Questions and Support

  • If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.

  • Workday related information and resources are available at

  • For questions about a specific Oregon Judicial Department job posting, call 503-986-5930.



Listing Type
Government/Public Agency
Position Type
Full Time
Experience Level
Mid Level
Employer Type
Direct Employer
$5,214 - $8,493
Salary Type

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