Communications Specialist (Coordinator II)

City of Portland | Portland, OR

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Posted Date 9/19/2022

The Portland Water Bureau is seeking a Communications Specialist (Coordinator II)

Are you a talented content producer who knows how to use digital tools to reach diverse communities? Ready to bring your creative spark to public service?

About the Position

The Portland Water Bureau is looking for an enthusiastic Communications Specialist who is passionate about creating stories to engage with diverse audiences: community members, business owners, new residents, ratepayers, and our 600-employee workforce.

The ideal candidate is excited about water as a natural resource and knows how to turn technical subjects into engaging multimedia while reinforcing our core messages. They also have a creative flair to find unique perspectives on a wide variety of subjects. The candidate should also be an adept social media manager who can hone the voice of our digital platforms with creative campaigns and engaging daily content, including shooting short videos and eye-popping photos that tells the story of the Water Bureau’s work to the public.

The Communications Specialist’s work varies based on the bureau's needs. It may include developing communications tools for construction outreach, water quality or emergency response; working with the Public Information Officer on news stories, press releases and backgrounders; and collaborating with a graphic designer to develop informative flyers, posters, brochures or door hangers.

Duties and responsibilities include:

  • Using a variety of multimedia tools to produce, review, and edit the many stories of the Water Bureau in a thoughtful, creative way for internal and external audiences.
  • Proactively seeking out content, interviewing people, and finding and telling stories behind and in front of the camera.
  • Managing an editorial calendar that informs how stories fit together throughout the year.
  • Managing and creating content for social media platforms.
  • Developing opportunities to connect different workgroups both inside and outside the bureau.
  • Working with media in support of the Public Information Officer, including generating and managing the production of supplemental digital content for outgoing press releases and media requests.
  • Working as part of a creative team to regularly conceptualize, develop and produce new material that reflects bureau priorities and emergent events.
  • Tailoring messaging to reach diverse audiences in unexpected ways, sometimes in high-pressure situations.

As a person, you are:

  • Collaborative: A professional who values partnership and develops and supports relationships to get things done.
  • Creative: Someone who thinks outside the box and can apply their skills to produce unexpected, accessible content.
  • Funny: You have a sense of humor that you can incorporate into your work.
  • Curious: You like to learn and know how to translate what you learn into content that sparks others’ curiosity.
  • Solutions-Oriented: A strong communicator with the skills to work with a variety of internal and external stakeholders to create, implement, and document creative solutions.
  • Organized and Self-Directed: Has the ability to initiate and drive projects from conception to execution, often with little guidance.
  • Emotionally Intelligent: Motivated, passionate, team-oriented, and empathetic.

About the Portland Water Bureau:
The City of Portland Water Bureau’s mission is to serve excellent water every minute of every day to almost 1 million customers in the Portland Metropolitan area. We work to uproot systemic inequities and their impacts on our employees and the people we serve. We are committed to the difficult—and essential—work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position.

Our mission: We serve excellent water every minute of every day.

Our vision: The water our community loves is safe and abundant for generations to come.

Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult—and essential—work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities.

More Information about the bureau:

City of Portland Core Values:
Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here.

Why work at the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, and short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.

The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here.

COVID-19 Vaccine Requirement

As of October 18, 2021, all City employees must be fully vaccinated for COVID-19. This is required for all positions at the City of Portland. Proof of being fully vaccinated is required by the date of hire. You may request an exception, for health or religious reasons, from getting the COVID-19 vaccine at the time a position is offered.

Work Location
Currently, many positions with the City of Portland are being performed remotely due to COVID. In the future, current positions classified as “full-time remote” will: 1) become a remote/onsite mix or 2) revert to full-time at a city work location.

All of the following minimum qualifications are required for this position. Applicants must specifically address in their resume and answers to supplemental questions how their education, training, work experience, and/or lived experience, meets each of the following minimum qualifications:

  1. Ability to capture impactful images, video, and audio content to create, package, and deliver interesting and engaging digital stories/content about diverse subject matter, for diverse audiences, using social media and other digital platforms.
  2. Ability to seek out stories from around the bureau by building relationships with colleagues, putting them at ease, and helping them tell the stories of their work.
  3. Ability to manage projects and see them through from development to completion while exercising independent judgment, solving problems, and taking initiative within established procedures and guidelines.
  4. Ability to effectively use standard office software (including Microsoft Office) and collaboration platforms like Microsoft Teams, Word, SharePoint, and PowerPoint and a working knowledge of Adobe Creative Suite

Applicants must also:

  • Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by the date of hire.

An evaluation of each applicant’s training and experience, as demonstrated in their resume and cover letter, weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to the establishment of the eligible list and/or final selection.

Recruitment Timeline:

  • Job closes: week of 10/10/2022
  • Virtual information session: 9/26/2020
  • Applications Reviewed: week of 10/10/2022
  • Eligible List: week of 10/17/2022
  • First Round of Interviews: Tentatively week of 10/24/2022
  • Job Offer: Tentatively week of 10/31/202

*Timeline is approximate and subject to change

Application Instructions

Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the “To Qualify” section of this announcement in accordance with the following Application Instructions:

  • Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your résumé should support the details described in your responses to the supplemental questions.
  • Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
  • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

Please note, that all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted.

Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than the closing date and time of this recruitment.

ADA, Pregnancy, and Religious Accommodations:
If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

Equal Employment Opportunity:
It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Language Pay Differential:
City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skills to assist the community. More about the language pay differential can be found here.

Did you know?
The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates:

Questions/Contact Information

Aly’ce Brannon-Reid, Senior Recruiter

Bureau of Human Resources

An Equal Opportunity / Affirmative Action Employer

Listing Type
Communications | Government/Public Agency
Position Type
Full Time
Employer Type
Direct Employer
$59,072.00 - $109,512.00 Annually
Salary Type

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