JOB DESCRIPTION
Zephyr House Coordinator
To apply: Please submit a resume, 3 supervisor references, along with answers to the following
questions (in lieu of a cover letter). When applying please include the job title in the subject line
to info@coreeugene,org.
If you need accommodations to apply please email info@coreeugene.org.
Supplemental Questions;
1. How do you define Harm Reduction? Why do you think Harm Reduction is important in
this position?
2. How would you describe your current thinking about diversity, equity and inclusion and
how has your thinking changed over time?
3. What do you hope to accomplish in this role?
4. How does your previous experience make you a good fit for this position?
5. How does working at CORE fit into your larger goals?
About CORE: Community Outreach through Radical Empowerment (CORE) is dedicated to
supporting, empowering and advocating for young people in Lane County, surviving the effects
of poverty, homelessness or other adversities. Our organization's philosophy and values are
rooted in Harm Reduction, Social Justice, & Trauma Informed Care. CORE currently runs three
programs and one project; Street Outreach Alliance Project (SOAP), Zephyr House Programs,
and Harm Reduction Distribution (HRD) Services. CORE’s target age range is from 16-29.
Please go to www.coreeugene.org for more information.
POSITION OVERVIEW
The Young Adult Advocate is responsible for working with at-risk, runaway and homeless
youth/young adults ages 16 - 29 in Eugene, Oregon. The Zephyr House Coordinator provides
support in advancing program strategy, impact and operations by helping with event planning,
street outreach, case management and working together on additional projects. Additional
responsibilities include referrals to other agencies, resource navigation, community engagement,
advocacy, client staffing and, developing community awareness.
Employee Full Time (40 hrs/wk) $26.44 an hour. 6 weeks of PTO per calendar year, 100%
employer paid healthcare available and a quarterly health care stipend.
Reports to: Community Program Manager
Level: Intermediate
JOB RESPONSIBILITIES
A. Street Outreach
1. Locate and provide street outreach to young people who are on the street or temporarily
living with friends, family members, and other adults.
2. Make contact and develop rapport with young people who are experiencing
homelessness.
3. Connect with schools, teen centers, public libraries, community businesses and other
community services where young people are frequently located.
4. Maintain and interact in a culturally sensitive, respectful and aware demeanor.
5. Assist in daily tracking of interactions with young people and items distributed.
6. Provide young adults necessary referrals and information for temporary housing and
other community resources (health, benefits, employment, etc.).
B. Zephyr House or Community Engagement
1. Maintain and help create strong relationships with health providers, social services
providers, and other groups who might provide services or referrals to CORE.
2. Assist in staffing and planning of Zephyr House Programs, workshops and events.
3. Attends program, agency and community related meetings for coordination of services,
and information/resource gathering.
4. Participate in community events, resource fairs and presentations to community
businesses, community members and other community services.
5. Support community partnerships to increase community engagement in program services.
6. Support program teams to identify and coordinate events and opportunities for clients to
get involved in community events.
7. Order, stock and distribute supplies as requested by program services.
8. Data Entry
C. Navigation (Case Management)
1. Support a small caseload of up to 15 young people
2. Develop individual action plans with each participant by helping participants identify
support needs as well as individual and community assets relative to their goals.
3. Document all participant contact and progress.
4. Attend support meetings with participants as needed.
5. Maintain compliance with all HIPAA standards.
6. Other duties as assigned by supervisor.
JOB REQUIREMENTS
A. Education and Experience
1. Experience working with unhoused populations preferred.
2. Individuals with any relevant lived experience are strongly encouraged to apply.
3. Any combination of experience and education supporting the fulfillment of job
responsibilities.
4. Familiarity with principles of strengths-based approach, empowerment model, positive
youth development, social justice, trauma informed care, and harm reduction
philosophies preferred.
B. Knowledge, Skills and Abilities
1. Must successfully pass a background check
2. Must have a valid drivers license. Employees and volunteers who operate their own or
CORE vehicles on CORE business must have a safe driving record and must carry auto
liability insurance that complies with the requirements of CORE. Able and willing to
travel to multiple local sites and other locations in a personal vehicle (mileage
reimbursement provided).
3. Commitment to social justice and racial equity.
4. Highly adaptable sense of humor.
5. Ability to make and sustain relationships with diverse populations.
6. Excellent time management, decision making, organizational, problem-solving,
interpersonal skills and out of the box thinking.
7. Committed to personal growth.
8. Capacity to thrive in a rapidly changing space, juggle competing priorities and
responsibilities and work calmly in a fast-paced and stressful environment.
9. Possess high-level strategic thinking skills and flexibility while working with young
adults.
10. Understanding of youth and young adult development.
11. Comfortable interacting and communicating with youth and young adults in informal
settings.
12. Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring
and celebrating diverse characteristics and expressions of personal identity.
13. Familiarity with Trauma Informed Care and Harm Reduction principles.
14. Excellent public relations, community organizing, negotiation, mediation, and conflict
management skills.
15. Comfortable working in a team environment, while also working independently in a
deadline-oriented environment. Able to work collaboratively with employees at all levels
and across all departments and divisions of the agency.
16. Ability to maintain confidentiality with sensitive information.
17. Demonstrated ability to inspire community participation and build coalitions.
18. Proficient skill set with Microsoft Office programs and computer literacy in word
processing, email, internet and spreadsheets.
19. Able to work occasional nights, weekends and holidays.
20. Moves and lifts equipment up to 50 pounds.