Operations Manager

The Northwest Catholic Counseling Center | Portland, OR

Posted Date 9/22/2022

Put your passion for social justice and your organizational skills to work by helping anyone in need access mental health care, regardless of circumstances. Join us!

About the Job: In support of the organization’s mission, the Operations Manager is leadership position responsible for ensuring successful day-to-day delivery of mental health services. This position oversees key systems vital to clinic operations, including scheduling, finance, compliance, paneling, referrals, records management, and service expansion. The effective Operations Manager is a team leader and team player who doesn’t mind wearing multiple hats, can work independently, and is organized, creative, and flexible.

About Us: The Northwest Catholic Counseling Center (NCC) is a women-founded and led, family-friendly, warm and welcoming workplace. We are a completely independent nonprofit, community mental health center providing counseling and psycho-educational workshops to anyone, regardless of financial resources, faith, sexual orientation or identity, lived experience, or background. Rooted in social justice, NCC believes everyone has a right to quality health care and has a generous sliding scale ensuring no one is turned away because of an inability to pay. NCC is committed to these ideals and making them visible in daily operations.

For a complete job description, go to www.nwcounseling.org/job-openings/

Duties Include:

a) Oversee and support day-to-day clinical administrative operations

b) Participate in NCC’s senior leadership team, representing clinical administrative areas in organizational and strategic planning

c) Assure clinic compliance with privacy laws (HIPAA) and applicable regulations (OARs) including clinical charting and records

d) Supervise 2-3 administrative/financial staff and direct and organize front desk and reception activities

e) Initiate, manage, and revise contracts and paneling with insurance companies, and oversee application process for new and/or existing insurance panels and other third-party payers

f) Lead upcoming investigation and implementation of Electronic Health Record

g) Supervise clinic related finances, including AR/AP, collections, reconciliation, and reporting

For complete information on this position see: https://www.nwcounseling.org/job-openings/

NCC is committed to being an inclusive, welcoming, and diverse space and is committed to ending oppression. Staff members will share these values and commitment. NCC does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, social economic status, or military status in any of its activities or operations.

Listing Type
Healthcare | Management | Nonprofit
Position Type
Full Time
Experience Level
Mid Level | Senior Level
Employer Type
Direct Employer
62,000-68,000 DOE
Salary Type

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