Closing Coordinator

Habitat for Humanity Portland Region | Portland, OR

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Posted Date 11/18/2021

Position: Closing Coordinator

Department: Homeownership

Location: Habitat for Humanity Portland Region – Eastside Office

Reports to: Lending & Compliance Manager

Status: full-time, non-exempt

Level: 16

Compensation: $19.45/hour to $24.32/hour; See Starting Salary Expectations section below.

About Us:

Habitat for Humanity Portland Region revitalizes neighborhoods, builds affordable and sustainable homes, and empowers families through successful homeownership. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International, a global home building movement and top private home builder in the country. By providing affordable housing, home repairs, skilled construction training, financial education, and volunteer opportunities, the organization has transformed millions of lives, helped stabilize communities and fostered economic vitality in the region. We believe that everyone deserves the opportunity to reach their full potential, and that starts with a stable and healthy place to call home.

We are intentional about building a healthy and thriving organizational culture and envision a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. We engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.

Habitat for Humanity Portland Region operates out of two offices (Hillsboro and NE Portland), four brick and mortar stores (Beaverton, Gresham, Portland, and Vancouver), one warehouse (NE Portland), and a number of construction sites (varies). Please visit our website and social media pages to learn more.

Note to Candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization and we are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications as described.

Position Overview:

The Closing Coordinator will work directly with the Lending & Compliance Manager to coordinate and assist in the home sale process. This position will serve in an administrative role that may assist with multiple steps in the sales process from completing loan applications, to coordinating third party vendors such as appraisers or inspectors and completing homebuyer orientations.


Pre-Closing Support for Homebuyers

  • Perform support services and tasks to assist homebuyers through the closing process within the identified timeframe in collaboration with the Lending & Compliance Manager.
  • Assemble, prepare, and assist the Lending & Compliance Manager, and homebuyers in the completion of pre-closing and closing paperwork including sales agreements and loan applications.
  • Assist in the completion of down payment assistance, tax abatement and other affordable homeownership program paperwork and reporting requirement including income verification and documentation.
  • Coordinate with homebuyers and third-party vendors to complete appraisals and home inspections.
  • Coordinate legal reviews of permanent affordability documents with buyers.
  • Coordinate and participate in construction walk-throughs and homebuyer orientations prior to purchase.

Administrative Support

  • Create and maintain property files after closing. Ensure that all recorded documents are received, and documents are scanned and filed according to procedures.
  • Enter buyer information into HomeKeeper database post closing.
  • Prepare homeowner manuals for buyers.
  • Educate and assist buyers with transition to homeownership including transferring utilities and completing change of address forms.
  • Assist with scheduling closing meetings with buyers, Habitat staff, and title companies.
  • Assist Lending & Compliance Manager with communication to current homeowners regarding selling their home, mortgage balances or loan related requests.
  • Maintain up-to-date transaction status in mortgage Smartsheet to ensure effective communication of closing process across department.
  • Update monthly metrics data for the lending team.
  • Other duties as assigned by the Lending & Compliance Manager.


Required Knowledge, Skills, and Experience:

  • Minimum of 3 years of relevant experience.
  • Strong organization skills in prioritizing and managing multiple tasks.
  • Ability and commitment to provide outstanding customer service to homebuyers and homeowners.
  • Interest in and commitment to affordable homeownership
  • Ability to identify problems in a timely manner, make recommendations toward solving problems.
  • Proficient with Microsoft Office, databases, and ability to learn as needs of the job and available technology evolves.
  • Knowledge and willingness to keep educated of applicable lending laws and regulations.
  • High level of written and verbal interpersonal skills; comfortable interacting with culturally and linguistically diverse clientele.

Preferred Knowledge, Skills, and Experience:

  • · Any qualifying combination of education, certification, and experience that demonstrates the ability to perform the duties of the position.
  • Verbal fluency in Vietnamese, Burmese, Spanish, Arabic, Russian, or Amharic.
  • Experience working with Salesforce or similar CRMs.
  • Knowledge of real estate documents, requirements and mortgage processing preferred.

Work Environment and Physical Demands

· This job operates in a fast-paced, business casual office environment in the Eastside Habitat office location

· The employee will routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines

· This is largely a sedentary role with some filing work, which requires the ability to lift files, open filing cabinets, bend, and stand on a stool as necessary

· This position may have occasional local travel – typically to other Habitat locations


  • 40 hours a week, M-F 8:30am-4:30pm in-office
  • Occasional overtime may be necessary

Starting Salary Expectations:

Minimum $19.45/hour to wage range midpoint of $24.32/hour. Placement will generally not exceed the midpoint based on qualifications, experience, and internal equity. The full wage range is $19.45/hour to $29.18/hour.


We offer a comprehensive benefits package that includes:

  • Health insurance (medical, vision, alternative care, prescription)
  • Health reimbursement arrangement (HRA)
  • Dental insurance
  • Generous paid time off
  • 3% matching 403(b) retirement plan
  • Flexible spending accounts
  • Short-term & long-term disability insurance
  • Life insurance
  • Employee assistance program
  • And more!

How to Apply:

Submit the following materials at:

· Cover letter addressing how your personal and professional experiences have prepared you for this position.

· Resume

· Three professional references

Employment is contingent on passing a background check.

Habitat for Humanity Portland Region hires a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all employees can thrive. Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.

Note: This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.

Listing Type
Position Type
Full Time
Employer Type
Direct Employer

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