Community Manager

Central City Concern | Portland, OR

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Posted Date 10/29/2021

*Open Until Filled*

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission through outcome-based strategies which support personal and community transformation.

Central City Concern is seeking a Community Manager for Madrona Studios!

Schedule: Monday - Friday, 8:00am - 5pm


Join Central City Concern's wonderful team of caring and supportive of Community Managers whose primary role is to ensure that the property meets all ownership goals and objectives, to enforce Central City Concern’s policies and procedures, and to adhere to Fair Housing and Landlord Tenant Laws at all times. A Community Manager is responsible for supervision of other property staff and vendors to provide outstanding customer service to the residents, maintain excellent curb appeal, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the property, confirm timely compliance with all government and property program requirements, and complete all required paperwork and reports on time.


1. Represent CCC in a positive and professional manner at all times.
2. Act as the company's primary coordinator to assure that the company’s efforts fully meet and exceed property management obligations.
3. Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
4. Under the direction of the Portfolio Operations Manager, assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy.
5. Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner.
6. Administer budgets, review and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Portfolio Operations Manager.
7. Ensure that the property operates in compliance with the affordable program requirements applicable to the property.
8. Complete resident income certifications and recertification’s in a timely and accurate manner in order to maintain compliance with program funding and regulatory agency requirements.
9. Coordinate collection and documentation of all revenues following lease obligations of tenants and CCC’s policies on accounts receivable.
10. Follow confidentiality guidelines for all resident, property, owner, and CCC information at all times.
11. Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach and discipline staff with direction from Portfolio Operations Manager and Corporate HR Department.
12. Accurately record time worked; adhere to time keeping guidelines including approving site staff time records on a daily basis.
13. Administer leasing efforts, including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance, and performing landlord obligations.
14. Identify leasing prospects and occasionally respond to routine leasing inquiries.
15. Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
16. Work with Portfolio Operations Manager to identify, engage and supervise property vendors.
17. Facilitate regular meetings between Resident Services, community partners, and building staff


1. High school diploma or equivalent.
2. At least 3 years experience in property management with knowledge of financial & project management concepts.
3. At least 2 years of supervisory experience is required.
4. Working knowledge of landlord tenant law.
5. Preferably at least one year of LIHTC experience.
6. Strong mathematical skills and basic understanding of property budgets and financial accounting
7. Experience in community development and working in multi-cultural organizations and communities is a significant plus.
8. Demonstrated knowledge of mental health diagnosis and chemical dependency desirable.
9. If a recovering chemically dependent person, must currently be clean and sober, be able to provide documentation if requested.
10. Must pass a pre-employment drug screen, TB Test, and background check.
11. Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, operate mechanical equipment, and climb stairs, with reasonable or no accommodation.
12. Must possess a current drivers license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. Must pass a driver’s training and annual recertification training.

Benefits: Central City Concern offers an incredible benefits package to our employees!

  • Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.
  • Amazing 403(b) Retirement Savings plan
  • 10 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.
  • Comprehensive Medical, Vision, and Dental insurance coverage.
  • Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!

Central City Concern values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Listing Type
Management | Nonprofit
Position Type
Full Time
Experience Level
Mid Level
Employer Type
Direct Employer

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