Cascade AIDS Project | Portland, OR

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Posted Date 2/20/2024

Level: Experienced

Job Location: Davis St Office - Portland, OR

Position Type: Full Time

Salary Range: $45,843.20 Salary/year

Travel Percentage: Up to 50%

Job Shift: Day

Cascade AIDS Project is an Equal Employment Opportunity and Affirmative Action Employer. Black, Indigenous, and all other People of Color (BIPOC), women, LGBTQ+ individuals, veterans, and people living with HIV or other disabilities are strongly encouraged to apply.

Cascade AIDS Project (CAP) is the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington, as well as a Federally Qualified Health Center (Look-A-Like) that provides the LGBTQ+ community and beyond with compassionate healthcare. CAP’s mission is to promote well-being and advance equity by providing inclusive health and wellness services for LGBTQ+ people, people affected by HIV, and all those seeking compassionate care. Our House provides integrated health and housing services to people with HIV. Guided by compassion, we provide 24-hour specialized care, supportive services, and independent housing support services. To learn more about us at www.capnw.org, www.prismhealth.org, and www.ourhouseofportland.org.

CAP is excited to announce that we are hiring an experienced HOUSING NAVIGATOR. The Housing Navigator works with the staff and management of Cascade AIDS Project (CAP) to provide high-quality, coordinated, strengths-based social services, consistent with the agency’s mission, to people living with HIV (PLWH). The individual works in CAP’s Housing & Support Services department and primarily works with clients on CAP’s housing waitlist who are medically vulnerable and experiencing homelessness or who are at-risk of homelessness. The Housing Navigator provides housing case management, advocacy on behalf of clients, goal planning, information, and referral services, and assists clients in navigating various systems of care: medical, mental health, substance use, social services, etc. The individual will work across agencies and systems to ensure access to services through CAP and other social service providers. Responsibilities include: assessing client needs, working with clients to develop housing plans, addressing barriers to accessing and maintaining stable housing, assisting clients in locating and securing affordable and subsidized housing, mediation and direct communication with landlords, addressing barriers to engagement in medical/HIV care, providing coverage for Housing Readiness hours, conducting intakes and housing/coordinated access assessments, completing Ryan White eligibility determinations, completing forms, and entering data into agency databases in a timely and accurate manner. The Housing Navigator works collaboratively and communicates effectively with clients, volunteers, CAP staff, and community partners. Other duties as assigned.


  • Provide housing placement, Medical Motel placement, supportive case management, eviction prevention support and information and referral with and on behalf of clients who are homeless or at risk of becoming homeless using a supportive strengths-based model that promotes client self-determination and independence.
  • Work in collaboration with medical case managers, medical providers, or other providers involved in client care, to provide coordinated comprehensive care to PLWHA with a focus on housing stability and engagement in HIV care.
  • Carry an active client panel of approximately 30 program eligible clients, assisting with eviction prevention, housing planning, advocacy, mediation, and information and referral.
  • Complete comprehensive housing assessments, goal planning, linkage to services, and advocacy for and with clients Cascade AIDS Project JOB DESCRIPTION
  • Assist clients with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate for clients with prospective landlords.
  • Accompany clients to appointments in the community to apply for housing and to reduce barriers to accessing housing.
  • Assist clients with procuring necessary documents to access housing and healthcare services such as identification cards, birth certificate, income documentation, social security card, etc.
  • Provide HIV-related services navigation for clients currently on our housing waitlist.
  • Provide coverage during Housing Readiness hours in Service Center when staff are out of office.
  • Make appropriate referrals to mental health, substance abuse, HIV prevention, or other community partners as needed to support client self-sufficiency.
  • Provide regular updates to medical case managers & other service providers as to the progress of each client towards achievement of their goals.
  • Establish professional relationships with landlords to create new housing resources and share the information with colleagues.
  • Maintain current information on housing opportunities, community resources and applicable laws and share the information with colleagues.
  • Compile and coordinate information on local alcohol and drug, mental health, food, clothing, and other resources for clients and share the information with colleagues.
  • Assist in the development of culturally appropriate programs and the recruitment of clients for those programs.
  • Complete client intakes and associated data entry as well as housing/coordinated access assessments.
  • Provide accurate, complete, and current written and database records/files, including timely data entry.
  • Meet all contract requirements and provide supporting documentation, including program performance data and reports, as required.
  • Complete Ryan White eligibility determinations.
  • Work collaboratively with and communicate effectively with CAP staff, volunteers, community partners, and clients.
  • Attending trainings and educational opportunities to remain current on housing, HIV, case management, and other relevant professional issues Cascade AIDS Project JOB DESCRIPTION.
  • Other duties as assigned.

NOTE: The person in this position is stationed at CAP’s Davis Street office but will travel frequently throughout the five-county service area for meetings and client home visits. Evening and weekend work is occasionally required.

This is a non-management, union-represented position. The compensation, benefits, and conditions of work for this position are collectively agreed.

COMPENSATION: $ 45,843.20 annually


  • Bachelor’s degree in human/social services field (social work, public or community health, psychology) or related field or two years’ experience relevant to the position
  • Prior experience providing case management (or similar) services
  • Demonstrated computer proficiency using Microsoft Office software (Word, Excel, Outlook) and working knowledge of the internet
  • Excellent written and oral communication skills
  • Successful experience working with ethnic, racial, economic and sexually diverse populations and persons who have experienced homelessness, persons with a mental illness and/or substance addiction
  • Demonstrated ability to effectively collaborate with community stakeholders
  • Strong organizational and time management skills
  • Ability to work independently with accountability
  • Able to travel throughout the service area on a frequent basis
  • Valid driver’s license and access to a reliable vehicle
  • Available to work occasional evenings and weekends


  • Master’s degree in human/social services field (social work, public or community health, psychology) or related field
  • Verbal and written fluency in English and Spanish
  • Knowledge of housing laws and local housing resources
  • Experience working with persons exiting County, State or Federal Corrections
  • Previous experience working with people with HIV


CAP is proud to offer a comprehensive benefits package for eligible employees.

Any non-temporary full-time or part-time employee (working .5FTE or greater) is considered eligible for the benefits below:

Vacation + Leave + Other

  • 16 days of paid vacation (128 hours) each year for the first two years of employment
  • 21 days of paid vacation (168 hours) each year of employment beginning in year three
  • 12 days of paid health leave per year
  • 12.4 paid holidays per year
  • Longevity bonus – two weeks of paid leave on the fourth anniversary, must be used within two years after the date awarded. Additional longevity bonuses are awarded at eight-year and 12-year anniversaries.
  • Continue Education Reimbursement
  • Cell Phone Reimbursement (if not assigned a company phone)
  • Pre-Tax Transportation Program


  • 401(k) Plan – CAP matches employee contributions up to 3% of salary, this benefit includes on-call and per diem staff.

Health Coverage

  • Flexible Spending Account to set aside employee pre-tax dollars for unreimbursed medical and dependent expenses.
  • Medical and vision insurance – premiums fully paid by CAP for employees (Kaiser Permanente)
  • Dental insurance – premiums fully paid by CAP for employees (Lincoln or Willamette Dental)
  • Voluntary supplemental vision insurance (Lincoln)
  • Employee Assistant Program (EAP)

Life Insurance + Disability + Family Leave

  • Life Insurance ($100,000) and AD&D insurance – premiums fully paid by CAP for the employee (Mutual of Omaha)
  • Long-term disability insurance (Mutual of Omaha)
  • Short-term disability insurance (Mutual of Omaha)

Loan Forgiveness Programs – Employees are eligible to apply to the following programs.

  • Public Service Loan Forgiveness Program
  • Oregon Health Care Provider Loan Repayment Program (licensed and unlicensed providers)
  • Scholars for a Healthy Oregon Initiative (SHOI) Program

CAP cares about the safety of our team members and clients. All new employees are required to provide proof of vaccination status to HR at the time of hire (unless a documented medical or religious exemption is requested and approved). Employees not subject to a state or federal vaccine mandate will be required to undergo regular testing for COVID-19 at no cost to the employee.

Salary45,843.20 Annual
Listing Type
Position Type
Full Time
Experience Level
Mid Level
Employer Type
Direct Employer
$45,843.20 Salary/year -
Salary Type

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