Youth Services Program Manger

Clackamas Women's Services | Oregon City, OR

Posted Date 5/24/2023

Do you dream of joining the nonprofit sector? Do you want to make a positive impact on people’s lives by working alongside survivors of domestic and sexual violence? Do you have experience being flexible and creative to find solutions to obstacles?

Well, you’re in the right place! Clackamas Women’s Services (CWS) is hiring a Youth Services Program Manager to join our team.

Key Details: Pay: $58,937 - $68,495/year , DOE (+differential for bilingual skills). Benefits available first of the month following hire.

Schedule: Full Time, Exempt, 40 hours a week, Monday – Friday; some evenings when needed

Benefits: 100% employer-paid health, dental, vision, and alternative care benefits for employee and dependent children, 100% employer-paid long-term disability and life insurance, retirement plan contribution of 5%.

Generous PTO (39.5 days in first year), 10 paid holidays per year (of your choosing), paid day off for birthday, paid parental leave, EAP, Anniversary bonus: $25/year of service. $100 monthly travel stipend. Professional development opportunities, i.e., conferences and trainings.

CWS was voted as one of the 100 Best Nonprofits to Work for in Oregon in 2022!

Who We Are: In 1985, CWS grew out of neighbors opening their homes and sharing what they had in hopes of building a safer community for families. Since then, we’ve grown beyond shelter to offer a wide range of services for anyone experiencing domestic and sexual violence, from initial crisis to long-term healing. We continue the legacy of working with survivors, community members, emergency responders, partner organizations, and businesses to build communities that honor and support survivors of domestic and sexual violence.

To learn more, check out our website:

We are committed to building a diverse and inclusive workforce that represents the communities we serve. Women, people of color, LGBTQIA+, older adults and people with disabilities are strongly encouraged to apply.

Who You Are: Our mission is to break the isolation of domestic and sexual violence. It takes a wide range of amazing and diverse people to achieve the mission of Clackamas Women’s Services and to be successful in the work that we do. Through our confidential emergency shelter, our rural outreach office, and A Safe Place Family Justice Center, CWS coordinates services with other public and private agencies in order to best serve survivors seeking help. Our Youth Services Program Manager will go through 40 hours of domestic violence advocacy training as part of their training.

Qualifications include:

  • Ability to work effectively and non-judgmentally with individuals from diverse backgrounds and understanding of culturally competent service delivery.
  • Enthusiasm for working collaboratively with a wide range of public and private systems.
  • Valid driver’s license and reliable transportation required; position includes use of personal vehicle to complete some tasks.
  • Bilingual/bicultural persons strongly encouraged to apply.

Position Overview: Our Youth Services Program Manager works as part of a team that will assist CWS in strengthening its responsiveness to child dependents of adult survivors of domestic and sexual violence and child, youth, and young adult victims of domestic violence, dating violence and sexual assault or exploitation and children and youth exposed to domestic and sexual violence in our region. This position will provide guidance and leadership for the development of services for children and youth throughout the agency.

Job duties include:

  • Supervise & provide support to CWS’ Youth Services Program staff, volunteers and interns
  • Provide oversight for children, youth and parent focused groups—such as TREM: Love & Life, A Window between Worlds (AWBW) and parenting groups; serve as back-up facilitator and lead facilitator, as needed
  • Provide oversight and management of the Camp HOPE America – Oregon & Pathways Program including but not limited to budget management, serving as onsite manager, coordinating with Communications Manager on related social media accounts, overseeing program policies and procedures
  • Provide oversight and management of Youth Advocacy services; assist with community partnerships, staff guidance and support overall structure of services
  • Provide oversight of Childcare Services across the agency including but not limited to identifying agency needs, managing schedules and back-up system
  • Ensure all programs are in alignment with related affiliated partners such as Camp HOPE America and AWBW
  • Provide assistance and support to CWS programs in developing and implementing services for children and youth in their service area
  • Provide training on child abuse prevention and trauma informed modalities for serving children, youth, and young adult survivors. Assist the Program Director in developing a strategic plan for children and youth services for the agency.
  • Maintain working knowledge of best practices, evidence based and promising practices for youth and family services
  • Conduct ongoing community needs assessments and feedback processes to support program development
  • In conjunction with the Executive Director and Program Director advocate for policy change that supports population specific needs.
  • Works to establish effective, positive, and ongoing relationships with community partners.
  • Communicates in a trauma-informed manner and provide comprehensive information to housing participants in an accessible way.
  • Represents CWS at community meetings, speaking engagements and educational trainings as requested.
  • Facilitate regular program staff meetings, program meeting and check-in meetings. Attend, coordinate, and participate in regular group consultation and staff meetings.
  • Ensure appropriate case records including participant interactions, case plans and services are provided. Ensure complete documentation of all services, including intakes, confidentiality statements, and statistics, within the client database for all clients occurs on a minimum weekly basis.
  • Maintain confidential personnel files, document supervisory issues, prepare introductory and annual performance reviews and work plans for Youth Services Program staff/volunteers/interns, and enforce CWS Personnel Policies.
  • Assist with monthly, quarterly and annual statistical and narrative reports as assigned by the Program Director.
  • Lead efforts toward the development of additional collaborative partnerships to increase resources available to CWS participants.
  • Serve as CWS representative and participate in community task/work groups as appropriate, including the Child Abuse MDT, Behavioral Safety Program and other children/youth committees.
  • Provide direct service support as needed in all programs. Provide back-up direct service support to walk-ins at the main office location.
  • Provide direct service support as needed in all programs. Provide back-up direct service support to walk-ins at the main office location.
  • Provide initial adjudication of participant grievances, as necessary.
  • Work in conjunction with other staff to provide consistent services to participants.
  • Other duties as assigned.

Minimum Qualifications:

  • Minimum 5 years direct client service/programming experience.
  • Minimum 1 year project management/budget experience
  • Minimum 1 year supervisory experience
  • Bilingual/Bicultural preferred
  • Willingness to complete 40-hr confidential advocate training
  • Demonstrated ability to effectively communicate understanding of domestic & sexual violence, and their effects on women & children and society.
  • Demonstrated understanding of anti-oppression issues, ability to work effectively with individuals from diverse backgrounds, and understanding of culturally competent service delivery methods
  • Enthusiasm for working collaboratively with a wide range of public and private systems intersecting with the DVSA field (law enforcement, DHS, courts, education, etc.).
  • Computer proficiency in Windows environment including word processing and spreadsheets; (client databases preferred)
  • Valid driver’s license and reliable transportation required; position includes use of personal vehicle to complete some tasks.
  • Must be able to travel throughout Clackamas County and the Greater Portland Area.
  • The person in this position frequently: moves throughout CWS worksites and the community to meet with donors, volunteers, community members, partners, and staff. The person will also periodically move supplies and other items (up to 50 lbs.) from one place to another, participates in community events, and may work in all types of weather.

Please submit a resume and cover to with the subject line of “Youth Services Program Manager”

Clackamas Women’s Services complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, disability, religion, sex, gender identity, sexual orientation, or age.

Clackamas Women’s Services operates its program, services, and activities in compliance with federal nondiscrimination laws.

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Listing Type
Management | Nonprofit | Project Management | Social Services
Position Type
Full Time
Experience Level
Mid Level
Employer Type
Direct Employer
$58,937 - $68,495
Salary Type

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