Behavioral Health Assistant, QMHA

Central City Concern | Portland, OR

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Posted Date 6/29/2022

Close Date: Open Until Filled (Seniority Bid: 5/24/22)

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission through outcome-based strategies which support personal and community transformation.

CCC’s Old Town Recovery Center is seeking a Behavioral Health Assistant, QMHA

Schedule: Monday - Friday 8:00am - 4:30pm

Salary: $19.50 hourly

The Behavioral Health Assistant (BHA) works as a member of a multi-disciplinary behavioral health care team providing integrated behavioral health services to clients seen at Old Town Recovery Center. The BHA is responsible for providing administrative support to the behavioral health home, ensuring care that is accountable, comprehensive, proactive, well-coordinated and patient-centered. The Care Team addresses all treatment needs, including crisis management, substance abuse treatment, psychiatric evaluation & treatment, physical health treatment, mental health treatment, accessing benefits and entitlements, accessing appropriate and affordable housing. The Care Team is responsible for proactively managing the healthcare needs of the patients on their assigned team, including medical, mental health, addiction, and health behavior needs.

Duties will include:

  • Prepare for daily staffing of clients, coordinate care for clients seen same day/week.
  • Support care team & clients by participating in triage & evaluation of client needs.
  • Obtain, process, and document all necessary information and paperwork required to assist ICT staff in the provision of health services to Old Town Recovery Center patients.
  • Assists in tracking & organizing data in order to identify needs of the population; participates in follow up.
  • Provide follow up contact in person or by phone to patients identified by ICT staff for support and management of health related issues.
  • Participate in outreach activities necessary to offer services and engage participation in a non-coercive manner. This includes outreach to patients who are due for routine preventive services, patients needing follow up for chronic disease management, and patients who have no-showed for appointments.
  • Collect information regarding clients’ health history, current health behaviors, and bio/psycho/social needs through a combination of direct interviewing, records review, and consultation with outside sources (after obtaining written consent).


  • Bachelor’s degree in Behavioral Sciences field or a combination of at least three year’s work, education, training or experience in chemical dependency and/or mental health treatment.
  • Must meet state guidelines for a QMHA at minimum and be registered with the appropriate board. (MHACBO)
  • Must have current CPR certification or obtain as a requirement for employment
  • Experience with severe and persistent mental illness (SPMI) preferred.
  • Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit.

Benefits: Central City Concern offers an incredible benefits package to our employees:

  • Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
  • Amazing 403(b) Retirement Savings plan with competitive employer match!
  • 10 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.
  • Comprehensive Medical, Vision, and Dental insurance coverage.
  • Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Listing Type
Healthcare | Nonprofit
Position Type
Full Time
Employer Type
Direct Employer

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