Senior Systems Analyst

Vancouver Housing Authority | Vancouver, WA

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Posted Date 11/09/2021

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Starting pay rate is $70,000.00 per year.

This is a full-time, exempt position.

The Vancouver Housing Authority (VHA) offers a competitive benefit package including 100% employer-paid medical, dental, vision, life insurance, short-term and long-term disability insurance for the employee. Benefits package also includes 10.25% paid into WA PERS by employer, 10 company paid holidays, and 17 days of paid time off in the first year.

Our mission is to provide opportunities to people who experience barriers to housing because of income, disability, or special needs in an environment that preserves personal dignity, and in a manner that maintains the public trust. In carrying out our mission, we are committed to vital neighborhoods, respect for VHA clients and employees, excellence in management and operations, cooperative and respectful working relationships with the public, neighborhood and community organizations, other units of local government, and dispersal of assisted housing throughout Clark County.

Position Summary

The Senior Systems Analyst provides support for line of business applications, performs maintenance and support tasks including user support, report creation and modification. This position also coordinates assigned activities and projects with other departments.

Responsibilities include:
• Identify data requirements for report creation and modification by interviewing users, analyzing department applications, and evaluating existing processes.
• Assist in maintaining database performance by calculating optimum values for database parameters; testing and implementing new releases; completing maintenance requirements; evaluating computer operating systems and hardware products.
• Respond to help desk tickets to assist end users with line of business applications; determine the severity of problems and resolve them in a timely manner.
• Prepare and maintain technical and end user documentation for line of business applications.
• Conduct user training for line of business applications; provide information; resolve problems.
• Working knowledge of T-SQL and query optimization strategies.
• Working knowledge of relational databases, maintenance, and security.
• Working knowledge of Document Management Systems.
• Working knowledge of ERP systems.
• Adapt to changing technologies and learn functionality of new equipment and systems.
• Coordinate multiple projects and tasks simultaneously.
• Ability to analyze data, detect problems, and recommend alternative solutions.
• Manage the fair distribution of help tickets in IT Department.
• Work with IT and other departments to draft the annual IT budget.

Required Education, Skills, and Experience
• Bachelor’s degree in computer science or related subject plus at least 5 years' experience in accounting and database applications or equivalent.
• Demonstrated experience in and advanced knowledge of database management and reporting including SQL, Crystal Reports, and MS Office Suite Applications.
• Experience administering SQL based database strongly preferred.
• Experience administering computer hardware and telecommunications functions strongly preferred.
• Ability to maintain an effective working relationship with VHA staff and other agencies.
• Ability to communicate tactfully and effectively in both written and verbal form in English.
• Ability to work in a team-based environment to achieve common goals.
• Personal and professional commitment to ongoing learning, engagement and change that progresses diversity, equity and inclusion.

A cover letter and resume is required. For more information on the Vancouver Housing Authority please visit our website at Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed on an ongoing basis until the position is filled.

The VHA provides equal employment opportunities to all employees and applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with federal, state, and local laws.

Listing Type
Government/Public Agency | Information Technology | Nonprofit | Technology | Telecommunications
Position Type
Full Time
Experience Level
Mid Level
Employer Type
Direct Employer
Salary Type

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