Systems Development Division Manager (Manager II)

City of Portland | Portland, OR

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Posted Date 1/23/2023

Do you want to live in the stunning Pacific Northwest while working at Oregon’s largest wastewater and stormwater utility to protect public health and improve water quality along the country’s third-largest river?

Are you a collaborative team player who has political acumen and desires to build trusting relationships with key partners and stakeholders?

Are you a strategic leader and change agent with an interest in doing meaningful work that supports City development and environmental goals and has a real impact on the community?

About the Position

The City of Portland Bureau of Environmental Services (BES) is seeking a Systems Development Division Manager (Manager II). The Systems Development Division Manager (SDDM) leads and is accountable for the work of bureau employees who review all private development-related activity that impacts existing or proposes to construct new, BES sewer and stormwater infrastructure. The Division supports City development goals and protects public health and the environment. More specifically, the Division is responsible for: the review and evaluation of “early assistance” development reviews and land use reviews on behalf of BES; building permit reviews for proposed sanitary connections, private property stormwater management, and pollution prevention/source controls; permitting reviews for the design and construction of privately led public works projects that propose new development or re-development in the public right of way that impacts existing, or proposes to construct new, BES infrastructure; inspection of required new private stormwater facilities; permitting reviews for sewer connection permits; and BES customer service to support the City's unified and co-located development permitting system. This position is also responsible for liaising with counterparts at other City development bureaus and members of City Council Offices to understand community needs and concerns and improve the City’s development review process.

This position is located within the Delivery Programs Group, which includes many customer-facing programs. The position reports to the bureau’s Delivery Programs Group Manager, who represents the Group on the bureau’s leadership team. The position manages three organizational sections (Development Planning, Development Review, and Development Engineering), with four direct reports.

Duties and responsibilities include:

  • Plan, organize, direct and integrate the work of the Division in land use review, building plan review, on-site stormwater management facility design review, permitting and inspection, and permitting for privately led public works infrastructure projects. Ensure that: impacts on the BES system and the environment are limited or mitigated; proposed development meets BES regulatory requirements; appropriate fees are charged to customers; and City Code and Administrative Rules are appropriately applied.
  • Work in a highly political environment with bureau staff, interagency partners, other City staff, oversight bodies, government agencies, and the development community to resolve conflicts, provide input into policymaking, regulate new development, and create and maintain an efficient development process that supports City development goals while protecting existing infrastructure, public health, and watershed health.
  • Develop policies, procedures, inspection, mitigation, and enforcement requirements for sewer and stormwater management related to new development/re-development.
  • Serve as the bureau's development representative and liaison with other divisions, sister bureaus, oversight bodies, governmental agencies, the development community, neighborhood groups, customers, ratepayers, and elected officials to be responsive to stakeholders’ questions, feedback, and requests for information.
  • Represent BES in, or coordinate bureau participation in, Citywide planning projects, development agreements, and other efforts; work across the bureau to ensure that BES practices and policies support, and are supported by, Citywide policies and regulations.
  • Direct and evaluate the performance of assigned supervisors and staff. This includes setting strategic long-term direction and milestones for managers and staff, establishing performance requirements and personal development plans, and providing decisive feedback on day-to-day issues and questions in a fast-paced environment.

As a person, you are:

  • An equity-focused Leader: You have experience leading and mentoring diverse staff and creating and maintaining an inclusive, respectful, and culturally responsive workplace. You center equity in your decisions, work toward diversifying the workforce so it represents the community the bureau serves and create an inclusive culture that values individual and group differences within the workforce while fostering an environment of belonging among all employees.
  • Collaborative: You will report to the Delivery Programs Group Manager and work closely with the bureau’s executive leadership team, working to make recommendations from a holistic bureau perspective, rather than a siloed one.
  • Empathic: The difficult effects of the Covid-19 pandemic on Systems Development Division (SDD) employees present challenges and opportunities in moving to re-imagine operational and workplace practices. The SDDM should bring care, focus, and empathy to the critical decisions ahead regarding service delivery requirements, employee work arrangements and locations, and ongoing employee support and development.
  • Strong Communicator: You have effective communication skills and an ability to connect with diverse stakeholder groups (including different communication styles, cultures, languages, and professions).
  • Relationship builder: You possess emotional intelligence and are skilled in relationship building. You have the ability to connect and build trust with diverse communities.

Work Location

For required in-office days, the position primarily works from the City’s Development Services Center at 1900 SW 4th Ave.

About the Bureau of Environmental Services
This is an exciting time to join the Bureau of Environmental Services (BES). Together we are reimagining the work we do to ensure it aligns with Our Values:
  • We implement equity in our workplace, business practices, and service delivery.
  • We value our customers and partners.
  • We carefully manage our watersheds, wastewater, stormwater infrastructure, and financial resources.
  • We encourage leadership among our employees in our City and community.•We support a diverse, collaborative, healthy, and engaged workforce.
  • We urge respectful communication and transparency.
  • We advance innovative, sustainable, and resilient solutions.
At BES, we value our customers and partners; Portlanders’ sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our City and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions.

BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities.

To learn more about the work we do at BES, click on the link: BES 10-Year Strategic Plan can be found here:

City of Portland Core Values:
Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here.

Why work at the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, and short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.

The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here.

COVID-19 Vaccine Requirement

As of October 18, 2021, all City employees must be fully vaccinated for COVID-19. This is required for all positions at the City of Portland. Proof of being fully vaccinated is required by the date of hire. You may request an exception, for health or religious reasons, from getting the COVID-19 vaccine at the time a position is offered.

All of the following minimum qualifications are required for this position. Applicants must specifically address in their resume and cover letter how their education, training, work experience, and/or lived experience, meets each of the following minimum qualifications:

  • Ability to communicate effectively, both verbally and in writing, including facilitating meetings and presenting in public settings, especially in a highly political environment.
  • Ability to establish and maintain effective working relationships with those contacted in the course of work; demonstrate tact, diplomacy, and patience, and gain cooperation through discussion and collaboration.
  • Ability to manage a development review or plan review program that makes decisions regarding private parties’ land use or development proposals.
  • Knowledge of methods to effectively prepare strategic plans and annual work plans and to effectively develop, improve, and evaluate programs, business processes, regulations and policies for public-facing programs.
  • Knowledge of the principles and practices of leadership, operational and strategic planning, current business communication, public administration, program evaluation, and budget preparation administration, and fields related.
  • Ability to attract, develop, and retain diverse, highly competent, service-oriented staff that support the City’s and Bureau/Office’s mission, objectives, and service expectations; this includes creating and promoting an equitable workplace that demonstrates an environment respectful of living and working in a multicultural society.

Applicants must also possess:

  • Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by the date of hire.

An evaluation of each applicant's training and experience, as demonstrated in your resume and cover letter, weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the eligible list. (The candidates on the eligible list are equally ranked.) You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to the establishment of the eligible list and/or final selection.

**PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies**

Recruitment Timeline:

  • Job closes: 2/13/23
  • Applications Reviewed: Weeks of 2/6/23 and 2/10/23
  • Eligible List: Week of 2/12/23
  • First Round of Interviews: 2/27/23
  • Job Offer: Week of 3/6/23
  • The start date is flexible but strongly desired to be on or before March 20, 2023

*Timeline is approximate and subject to change

Application Instructions

Applicants must submit a professional resume online, and a cover letter specifically focused on their qualifications for this position as identified in the “To Qualify” section of this announcement in accordance with the following Application Instructions:

  • Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • Your cover letter should include details describing your education, training, and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your résumé should support the details described in your responses to the supplemental questions.
  • Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
  • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

Please note, that all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted.

Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than the closing date and time of this recruitment.

ADA, Pregnancy, and Religious Accommodations:
If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

Equal Employment Opportunity:
It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Language Pay Differential:
City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skills to assist the community. More about the language pay differential can be found here.

Did you know?
The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates:

Questions/Contact Information

Aly’ce Brannon-Reid, Senior Recruiter

Bureau of Human Resources

An Equal Opportunity / Affirmative Action Employer

Listing Type
Government/Public Agency | Management
Position Type
Full Time
Employer Type
Direct Employer
$102,918.40 - $180,107.20 Annually
Salary Type

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