Bilingual Housing Case Manager

Cascade AIDS Project | Portland, OR

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Posted Date 3/31/2023

Job Location: Davis St Office - Portland, OR

Position Type: Full Time

Cascade AIDS Project (CAP) is the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington, as well as a Federally Qualified Health Center (Look-A-Like) that provides the LGBTQ+ community and beyond with compassionate healthcare. CAP’s mission is to promote well-being and advance equity by providing inclusive health and wellness services for LGBTQ+ people, people affected by HIV, and all those seeking compassionate care. Our House provides integrated health and housing services to people with HIV. Guided by compassion, we provide 24-hour specialized care, supportive services, and independent housing support services. To learn more about us at,, and

CAP is excited to announce that we are currently hiring a Bilingual Housing Case Manager works with the staff and management of Cascade AIDS Project (CAP) to provide high-quality, coordinated, strengths-based social services consistent with the agency’s mission. The individual works in Cascade AIDS Project’s Housing & Supportive Services Department to provide services to Spanish-speaking and English/non-Spanish speaking clients. The work includes providing home-based housing case management, goal planning, information and referral services, advocacy with and on behalf of clients, and eviction prevention for individuals and families living with HIV. This position works with participants in our supportive housing program who may have co-occurring mental health and addiction issues and who have current or past experiences with homelessness and/or housing instability.

Responsibilities include: working with clients to develop housing plans, assisting clients in locating and securing affordable housing, mediation with landlords, completing forms, and entering data into the agency database in a timely and accurate manner. The Bilingual Housing Case Manager works collaboratively and communicates effectively with clients, volunteers, CAP staff, and community partners. Other duties as assigned

This is a full-time, 1.0 FTE position that reports to the Manager of Housing Services. The person in this position is stationed in the CAP - Davis St. office but will travel frequently throughout the five-county service area for meetings and client home visits. Some evening and weekend work is required for mandatory CAP events. This is a non-management, union-represented position.

COMPENSATION: $46,185.36 annually, exempt

NOTE: This position is part of a union-represented bargaining unit. The compensation, benefits, and conditions of work for this position are collectively bargained.


  • Two years’ experience relevant to the position or bachelor’s degree in human/social services field (social work, public or community health, psychology) or related field
  • Prior experience providing case management (or similar) services
  • Prior experience working with ethnic, racial, economic and sexually diverse populations and people experiencing homelessness, mental illness, and/or substance addiction
  • Desire and ability to engage in equity and inclusion initiatives and discussions in the workplace, including but not limited to engaging in training workshops, team and department meetings and critical discussions for how CAP can better serve the communities we serve
  • Demonstrated computer proficiency using Microsoft Office software (Word, Excel, Outlook) and working knowledge of the internet
  • Demonstrated excellent written and oral communication skills
  • Demonstrated ability to effectively collaborate with community stakeholders
  • Good organizational and time-management skills
  • Ability to work independently with accountability and exercise sound judgment, discretion, and professionalism at all times
  • Able to travel throughout the service area on a frequent basis
  • Valid Driver’s License and access to a reliable vehicle
  • Available to work occasional evenings and weekends for mandatory CAP events
  • Verbal and written fluency in English and Spanish


  • Lived experience of systemic oppression and non-dominant cultures. We encourage applications from Black, Indigenous, and other people of color; transgender, non-binary and other LGTBQ+ people, and people with disabilities, including HIV
  • Master’s degree in human/social services field (social work, public or community health, psychology) or related field
  • Demonstrated commitment to advancing equity and inclusion in workplace or community settings
  • Prior experience working with people living with HIV
  • Knowledge of housing laws and local housing resources for people who are experiencing homelessness or are at risk of homelessness
  • Experience working with ServicePoint or CAREWare databases


CAP is proud to offer a comprehensive benefits package for eligible employees.

Any non-temporary full-time or part-time employee (working .5FTE or greater) is considered eligible for the benefits below:

Vacation + Leave + Other

  • 16 days of paid vacation (128 hours) each year for the first two years of employment
  • 21 days of paid vacation (168 hours) each year of employment beginning in year three
  • 12 days of paid health leave per year
  • 12.4 paid holidays per year
  • Longevity bonus – two weeks of paid leave on the fourth anniversary, must be used within two years after the date awarded. Additional longevity bonuses are awarded at eight-year and 12-year anniversaries
  • Continue Education Reimbursement
  • Cell Phone Reimbursement
  • Pre-Tax Transportation Program


  • 401(k) Plan – CAP matches employee contributions up to 3% of salary, this benefit includes on-call and per diem staff

Health Coverage

  • Flexible Spending Account to set aside employee pre-tax dollars for unreimbursed medical and dependent expenses.
  • Medical and vision insurance – premiums fully paid by CAP for employee (Kaiser Permanente)
  • Dental insurance – premiums fully paid by CAP for employee (Lincoln or Willamette Dental)
  • Voluntary supplemental vision insurance (Lincoln)
  • Employee Assistant Program (EAP)

Life Insurance + Disability + Family Leave

  • Life Insurance ($100,000) and AD&D insurance – premiums fully paid by CAP for the employee (Mutual of Omaha)
  • Long term disability insurance (Mutual of Omaha)
  • Short term disability insurance (Mutual of Omaha)

Loan Forgiveness Programs – Employees are eligible to apply to the following programs

  • Public Service Loan Forgiveness Program
  • Oregon Health Care Provider Loan Repayment Program (licensed and unlicensed providers)
  • Scholars for a Healthy Oregon Initiative (SHOI) Program

Cascade AIDS Project is an Equal Employment Opportunity/Affirmative Action Employer

People of color, women, LGBTQ+ individuals and people living with HIV are strongly encouraged to apply.

CAP cares about the safety of our team members and clients. As such, we require on-site staff to wear face masks for the duration of the COVID pandemic. Moreover, CAP is subject to state and federal mandates for COVID vaccinations for all healthcare and related employees. All new employees are required to provide proof of vaccination status to HR at the time of hire (unless a documented medical or religious exemption is requested and approved). Employees not subject to a state or federal vaccine mandate will be required to undergo regular testing for COVID 19 at no cost to the employee.

Listing Type
Management | Nonprofit
Position Type
Full Time
Employer Type
Direct Employer

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