Recreation Employment - Tennis Center (Ages 15+) – Open Continuous

City of Portland | Portland, OR

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Posted Date 6/06/2023

Portland Parks & Recreation is hiring people for part-time, year-round jobs in the Recreation Division!

The Portland Tennis Center is a thriving 8 indoor/4 outdoor court public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland. The Center manages over 100 outdoor tennis courts in our beautiful scenic parks, which gives us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, both adults and juniors, with scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun!

This is an open continuous recruitment and intended for year-round employment.

Positions include:

Find out more below about these job types, locations, hours and pay ranges.

The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their resume. Bilingual/bi-cultural candidates are encouraged to apply.

Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here.

These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week.


Position/s: Professional Tennis Instructor

Professional Instructor position responsibilities include the following:

  • Coordinate with staff to plan & schedule classes & programs
  • Communicate with staff regarding supplies, space & other needs.
  • Develop a rapport with class members & respond to questions & concerns.
  • Observe progress & discuss with students when appropriate.
  • Set up and take down class equipment as necessary.
  • Always demonstrate appropriate classroom management to ensure safe & effective classes.
  • Provide one-on-one or small group tennis assessments and consultations as assigned.
  • Design & implement individual lesson programs for private lesson clients and use motivation techniques to encourage clients.
  • Promote and assist patrons with proper body alignment, equipment use, and safe technique when playing.
  • Promote other Portland Parks & Recreation classes and information to participants.
  • Follow all Portland Parks & Recreation rules, policies & procedures.
  • Maintain excellent communication with all staff & customers through verbal & written means.
  • Attend all mandatory staff meetings and required trainings.
  • Recognize and promptly respond to safety hazards and emergency situations.
  • Other duties as assigned.
Professional Tennis Instructor*

Type of Instruction: The ideal candidate for the Tennis Professional Instructor would develop lesson plans & curricula based upon overall program objectives & guidelines. Instruct classes in recreation & leisure services in the area of specialty or assignment. Prepare materials for the instructor of classes; monitor participation & evaluates classes. Provide up-to-date, quality tennis assessments, and individual tennis training and high energy motivation.

Shift Times: All operating hours (primarily weekday afternoons and evenings).

* Required Certifications (must hold at least one): Recreational Coach Certification with the USPTA or USPTR (required 3 months after date of hire), Professional Coach Certification with the USPTA or USPTR, or Elite Professional Coach Certification with the USPTA or USPTR.

Ages: Instructor (Must be at least 15 years old)

Wage Range (applicants start at the entry hourly rate):
Parks Activities Specialist - Professional Tennis Instructor
Step 1 - $19.75 - $22.75 Recreational Coach with the USPTA or USPTR
Step 2 - $24.75 - $28.75 Professional Coach Certification with the USPTA or USPTR
Step 3 - $28.75 - $32.75 Elite Professional Coach Certification with USPTA or USPTR

Training Wage: Instructor training wage is $18.00 for all instructor positions.

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Position/s: Customer Service Representative - These positions are union represented.
Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff.

Customer Service Representative
Portland Tennis Center Customer Service Representatives manage Portland Tennis Booking reservations, events, lessons, and process payment through ActiveNet. They also assist setting up equipment.
Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings.

Ages: Customer Service Representative (Must be at least 15 years old)

Wage Range (applicants start at the entry hourly rate):
Recreation Associate - Customer Service Representative $18.00 - $21.00

Training Wage: Customer Service training wage is $18.00.

Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link.

City of Portland Core Values:

Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility

These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here.

Why work at the City of Portland?

The City of Portland serves a population of over 650,000. Culture and solutions are our focus. We view every challenge as an opportunity to learn, improve, and share our experience. We are committed to removing barriers to resources, access, and opportunity.

The City is a believer in all people and continues to actively recruit and retain diverse top talent every day. If you are open-minded, interested, community-focused, and self-aware, please apply yourself at the City of Portland today.

COVID-19 Vaccine Requirement
As of October 18, 2021, all City employees must be fully vaccinated for COVID-19. This is required for all positions at the City of Portland. Proof of being fully vaccinated is required by date of hire. You may request an exception, for health or religious reasons, from getting the COVID-19 vaccine at the time a position is offered.

Position not eligible for benefits.

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The following minimum qualifications are required for these positions:
  1. Ability to promote a welcoming and friendly atmosphere.
  2. General knowledge of assigned recreation area.
  3. Ability to communicate effectively with diverse groups of people.
  4. Ability to recognize and respond to safety and emergency situations.
  5. Ability to problem-solve and respond to customer concerns.
Applicants must possess:
  • Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by date of hire.

Submit only your work history and answers to supplemental questions for review. Do not add documents not listed. If you pass the basic skills (qualifications) review, you will be placed on the equally ranked eligible list. You have 14 days from the date of the email result, to let us know if you disagree with your results. Read City of Portland Rule 3.01 for information. Additional review may be needed before the eligible list and/or final selection.

Application Instructions

Applicants must submit the following to be considered:
  1. Work History
  2. Answers to the Supplemental Questions

Work Experience: Fully describe your relevant work experience and/or any unpaid volunteer experience, making sure to explain how your experience demonstrates the qualifications listed in the "To Qualify" section above.

Supplemental Questions: Please answer all required questions.

Please note, applications for this position must be turned in no later than the closing date and time of this recruitment. Applications must be turned in through the City's online application system. Do not attach materials not listed. E-mailed or faxed applications will not be accepted.

Next Steps:
  • After you submit your application to Government Jobs, it will be reviewed. You will be contacted for an interview if a position opens and if you meet the qualifications.
  • You may be contacted anytime while this recruitment remains open as this is an open-continuous recruitment.
  • This recruitment will consider year-round employment. If looking for summer employment, please apply to the summer recruitment openings.
  • This recruitment will remain open until June 30, 2023.

Work Status: Must be a US Citizen or have documents that allow you to work within the US at the time of application.

Veterans' Preference: If you want to ask for Veterans' Preference, please add the following to your application:

  • Add a copy of your veteran document (DD214 or Veteran’s Benefit Letter)
  • Check the box that you are a Veteran
  • Check the box asking for veteran preference

ADA, Pregnancy, and Religious Request: If you would like to request a reasonable change when applying for this job, please contact the Recruiter below.

Equal Employment: No person will be looked at as unfavorable based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and wants everyone who is interested in working at the City to apply.

Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here.

Did you know? We have How to Apply Classes that are free on how to apply to the City. Click the link for the list of dates:

Contact Information
Vanessa Valdez, Recruiter

Bureau of Human Resources

An Equal Opportunity / Affirmative Action Employer

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Listing Type
Government/Public Agency
Position Type
Part Time
Employer Type
Direct Employer
See Position Description

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